Client Service Executive – Insurance in Cardiff
Client Service Executive – Insurance

Client Service Executive – Insurance in Cardiff

Cardiff Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver exceptional client service and support across diverse industry sectors.
  • Company: Join a collaborative team at a leading insurance company.
  • Benefits: Enjoy 25 days annual leave, hybrid work, and comprehensive health benefits.
  • Why this job: Make a real impact while developing your career in a dynamic environment.
  • Qualifications: Strong client service skills and knowledge of commercial insurance required.
  • Other info: Flexible working options and a culture of inclusivity await you.

The predicted salary is between 36000 - 60000 £ per year.

Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.

Why Join Us?

  • Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valued.
  • Career Growth: Enjoy ample opportunities for professional development and career advancement.
  • Recognition and Rewards: Be recognized and rewarded for your hard work and achievements.
  • Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week.
  • Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff and Leeds.

About the Role

As a Client Service Executive, you will provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships.

Qualifications

What you’ll bring:

  • Proven track record of delivering outstanding client service.
  • Thorough technical knowledge of Commercial Insurance programmes including but not limited to Property Damage/Business Interruption, Liability, and Motor Insurance.
  • Strong communication, negotiation, and influencing skills.
  • Ability to manage your workload and balance competing priorities.
  • Team player who works effectively in various teams.
  • Working towards or have gained a Dip CII.

Benefits

Enjoy a generous benefits package designed to help you thrive, both professionally and personally. You will receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, paid professional memberships, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equity and Inclusion

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.

Client Service Executive – Insurance in Cardiff employer: 55 Redefined Ltd

Join WTW as a Client Service Executive and experience a collaborative culture that values your ideas while offering ample opportunities for career growth. With a generous benefits package, including hybrid working options and a commitment to equity and inclusion, you'll thrive both professionally and personally in one of our multiple office locations across the UK.
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Contact Detail:

55 Redefined Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Service Executive – Insurance in Cardiff

Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Client Service Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by brushing up on your knowledge of commercial insurance products. Be ready to discuss how your experience aligns with the diverse sectors you'll be supporting, like Infrastructure & Utilities or Retail. Show them you’re the perfect fit!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your commitment.

Tip Number 4

Apply through our website for the best chance at landing that role! We love seeing applications come directly from motivated candidates like you. Plus, it’s a great way to showcase your interest in joining our collaborative culture.

We think you need these skills to ace Client Service Executive – Insurance in Cardiff

Client Service Skills
Knowledge of Insurance Products
Communication Skills
Negotiation Skills
Influencing Skills
Workload Management
Teamwork
Commercial Insurance Knowledge
Property Damage Insurance
Business Interruption Insurance
Liability Insurance
Motor Insurance
Diploma in CII

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Service Executive role. Highlight your client service achievements and any relevant insurance knowledge to grab our attention!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about client service and how your background fits with our collaborative culture. Be genuine and let your personality shine through!

Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application is clear and concise. Use professional language but don’t be afraid to let your enthusiasm for the role come across!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at 55 Redefined Ltd

Know Your Insurance Stuff

Make sure you brush up on your knowledge of commercial insurance programmes, especially Property Damage, Business Interruption, Liability, and Motor Insurance. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.

Showcase Your Client Service Skills

Prepare examples from your past experiences where you've delivered outstanding client service. Think about specific situations where you managed relationships or resolved issues effectively. This will help demonstrate your proven track record in client service.

Practice Your Communication Techniques

Since strong communication and negotiation skills are key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with discussing your ideas and experiences.

Emphasise Teamwork and Flexibility

Be ready to talk about how you work well in teams and manage competing priorities. Highlight any experiences where you've collaborated with others or adapted to changing circumstances, as this aligns perfectly with the collaborative culture they value.

Client Service Executive – Insurance in Cardiff
55 Redefined Ltd
Location: Cardiff

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