At a Glance
- Tasks: Engage with customers and assist in eye-examinations while maintaining top-notch service.
- Company: Leading optical retailer in Cambridge with a focus on customer care.
- Benefits: Flexible working options, generous discounts, and a discretionary bonus.
- Why this job: Gain valuable experience in a supportive environment while helping customers see their best.
- Qualifications: Passion for customer service and eagerness to learn.
- Other info: Join a dynamic team and enjoy numerous employee benefits.
The predicted salary is between 24000 - 36000 £ per year.
A leading optical retailer in Cambridge is seeking a Retail Assistant to engage with customers, assist with eye-examinations, and maintain service quality. You will be an integral part of the team, providing exceptional customer care and aftercare support while gaining valuable experience through training. Passion for customer service and a willingness to learn are essential.
The role offers flexible working options and numerous employee benefits, including a discretionary bonus and generous discounts.
Eyewear Retail Assistant - Customer Care & Optics in Cambridge employer: 55 Redefined Ltd
Contact Detail:
55 Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eyewear Retail Assistant - Customer Care & Optics in Cambridge
✨Tip Number 1
Get to know the company! Research the optical retailer and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of scenarios where you can demonstrate your ability to handle inquiries and provide support. Role-playing with a friend can be super helpful!
✨Tip Number 3
Be ready to showcase your passion for learning! The job description mentions training opportunities, so be prepared to discuss how you’ve embraced learning in the past and how you plan to grow in this role. It’ll show you’re keen to develop your skills in optics and customer care.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows you’re serious about joining our team. Plus, you might just get a chance to stand out from the crowd!
We think you need these skills to ace Eyewear Retail Assistant - Customer Care & Optics in Cambridge
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to assist someone, as this will resonate with our commitment to exceptional service.
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Assistant role. Highlight any experience in optics or retail, and don’t forget to mention your willingness to learn and grow within the team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role quickly. Plus, it’s super easy!
How to prepare for a job interview at 55 Redefined Ltd
✨Know Your Stuff About Eyewear
Familiarise yourself with different types of eyewear and the basics of eye care. This will not only impress your interviewers but also show your genuine interest in the role. Brush up on common optical terms and trends in the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your passion for customer care, which is crucial for this role.
✨Ask Thoughtful Questions
Come prepared with questions that show your enthusiasm for the position and the company. Inquire about the training process, team dynamics, or how they measure success in customer care. This shows you're engaged and serious about the opportunity.
✨Be Ready to Discuss Flexibility
Since the role offers flexible working options, be prepared to discuss your availability and how you can adapt to the needs of the business. Highlight your willingness to learn and take on various responsibilities, which will make you a more attractive candidate.