Associate Director - Client Service and Delivery (Cargo Insurance) in Birmingham
Associate Director - Client Service and Delivery (Cargo Insurance)

Associate Director - Client Service and Delivery (Cargo Insurance) in Birmingham

Birmingham Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage client accounts and create tailored insurance solutions in Cargo Insurance.
  • Company: Join a leading firm with a commitment to innovation and client service.
  • Benefits: Enjoy 25 days leave, private healthcare, and a pension scheme with matched contributions.
  • Why this job: Make a real impact by building relationships in the dynamic world of Cargo Insurance.
  • Qualifications: Experience in Cargo Insurance broking or underwriting and strong negotiation skills.
  • Other info: Flexible hybrid working options and a supportive environment for personal growth.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking an experienced Cargo Insurance Broker to manage client accounts, structure and place tailored insurance solutions, and build strong relationships with UK and international markets. The ideal candidate will have a proven background in Cargo broking or underwriting, strong technical and negotiation skills, and a client-focused approach.

The Role

  • Responsible for all aspects of handling and broking Cargo accounts
  • Ability to understand a client or prospect’s business, coverage requirements and key issues
  • Ability to manage relationships and negotiate placement with the relevant (re)insurance markets
  • Prepare client/prospect and market presentations and documentation
  • Determine appropriate solutions, structuring and pricing
  • Identify appropriate markets and determine placing strategy
  • Create and grow relationships with underwriters in UK and international markets
  • Experience in pricing and designing conceptual programmes
  • Assist with the department’s sales processes and the development of new business
  • Ensure ongoing compliance with WTW guidelines and procedures
  • Ensure good relationships and communication with other WTW associates
  • Understand and use relevant WTW systems
  • Provide the highest level of customer service to existing and new clients, maintaining profitable revenue and supporting the sales process for upselling and cross selling

Qualifications

  • Preferably ACII qualified or equivalent industry experience
  • A proven track record in Cargo Insurance Broking or Underwriting
  • Good communication, negotiation and interpersonal skills
  • Excellent technical skills
  • Ability to assimilate and apply large volumes of information rapidly
  • Negotiation skills coupled with the ability to be flexible and innovative
  • Ability to work both independently and as part of a wider team
  • Able to prioritize, manage deadlines and work under pressure
  • Comfortable explaining complex concepts and making recommendations to clients/client servicing teams
  • Ability to adapt personal style to work effectively with a wide range of clients, colleagues and underwriters
  • Must be prepared to work with integrity and openness, complying at all times with FCA and WTW requirements
  • Good IT skills with excellent Word and Excel usage capability

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com

Associate Director - Client Service and Delivery (Cargo Insurance) in Birmingham employer: 55 Redefined Ltd

At WTW, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters professional growth and personal wellbeing. As an Associate Director in Client Service and Delivery for Cargo Insurance, you will benefit from a comprehensive benefits package, including generous annual leave, private healthcare, and a supportive hybrid working environment. Our commitment to employee development and community engagement, alongside unique perks like an electric vehicle scheme and volunteer days, makes WTW a rewarding place to advance your career while making a meaningful impact.
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Contact Detail:

55 Redefined Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Director - Client Service and Delivery (Cargo Insurance) in Birmingham

✨Network Like a Pro

Get out there and connect with people in the Cargo Insurance world! Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that a CV just can’t.

✨Show Off Your Skills

When you get the chance to chat with potential employers, make sure to highlight your negotiation and technical skills. Share specific examples of how you've tackled challenges in the past. We want to see that you can think on your feet!

✨Tailor Your Approach

Every client is different, so adapt your style when you're speaking to them. Show that you understand their unique needs and how you can provide tailored solutions. This will set you apart from the competition and demonstrate your client-focused approach.

✨Apply Through Our Website

Don’t forget to apply through our website for the best chance at landing that dream job! It’s the easiest way for us to see your application and get you in front of the right people. Plus, we love seeing candidates who take the initiative!

We think you need these skills to ace Associate Director - Client Service and Delivery (Cargo Insurance) in Birmingham

Cargo Insurance Broking
Underwriting
Client Relationship Management
Negotiation Skills
Technical Skills
Presentation Skills
Market Analysis
Pricing Strategy
Sales Process Development
Compliance Knowledge
Interpersonal Skills
Information Assimilation
Team Collaboration
Time Management
IT Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in Cargo Insurance, negotiation skills, and client-focused approach to grab our attention!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Associate Director role. Share specific examples of how you've managed client accounts and structured insurance solutions in the past.

Showcase Your Technical Skills: Since we value strong technical skills, don’t forget to mention your proficiency with relevant systems and tools. If you’ve got experience with Word and Excel, let us know how you’ve used them effectively in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at 55 Redefined Ltd

✨Know Your Cargo Inside Out

Make sure you brush up on your knowledge of cargo insurance, including the latest trends and regulations. Being able to discuss specific cases or examples from your experience will show that you’re not just familiar with the basics but also understand the nuances of the industry.

✨Master the Art of Negotiation

Since negotiation is key in this role, prepare by practising your negotiation skills. Think of scenarios where you had to negotiate terms or prices and be ready to share these experiences. Highlight how you achieved win-win outcomes for both clients and underwriters.

✨Tailor Your Presentation Skills

You’ll need to prepare client and market presentations, so practice delivering clear and engaging presentations. Use visuals if possible, and be ready to explain complex concepts simply. This will demonstrate your ability to communicate effectively with a diverse range of stakeholders.

✨Showcase Your Client-Centric Approach

Be prepared to discuss how you build and maintain relationships with clients. Share examples of how you’ve gone above and beyond to meet client needs, and emphasise your commitment to providing exceptional customer service. This will resonate well with their focus on client satisfaction.

Associate Director - Client Service and Delivery (Cargo Insurance) in Birmingham
55 Redefined Ltd
Location: Birmingham
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5
  • Associate Director - Client Service and Delivery (Cargo Insurance) in Birmingham

    Birmingham
    Full-Time
    36000 - 60000 £ / year (est.)
  • 5

    55 Redefined Ltd

    50-100
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