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For Companies At a Glance
- Tasks: Diagnose and repair HVAC systems while providing excellent customer service.
- Company: Join Sears Home Services, a leader in home repair with over 60 years of experience.
- Benefits: Enjoy competitive pay, comprehensive benefits, flexible schedules, and year-round work.
- Why this job: Be the hero for homeowners, solving problems and making their lives easier.
- Qualifications: High school diploma, EPA certification, and mechanical knowledge required.
- Other info: Receive expert training, mentoring, and opportunities for career advancement.
Job Description
HVAC Repair Technician
Why an HVAC Repair Technician career might be right for you:
- You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
- You like fixing things – Getting things working again is a satisfying outcome. You did that!
- You like helping others – You\’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
- You like to be on the move – You\’re not stuck at a desk all day – you are welcomed into customers\’ homes.
Why a career with Sears Home Services is right for you:
- Great hourly rates – $19 – $22 / hour base rate salary, depending on experience.
- Benefits – Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
- 401k match – Opportunity to contribute to 401k plan, with 100% company match up to 3%.
- More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Flexible schedules – Sears techs are NOT on call.
- Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training – Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
- Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
- Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
- Easy tools – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Responsibilities/Skills/Experience Requirements
Job responsibilities:
- Repair appliances with high levels of quality and efficiency
- Deliver delightful customer experience that exceed expectations consistently
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected
- Keep company truck well-maintained & organized, and help manage parts efficiently
Requirements:
- High school diploma or general education degree
- EPA Type II or EPA Universal
- Mechanical knowledge, including use of testing & repair tools
- Can follow directions and processes for quality workmanship
- Can use smartphone, including use for part ordering
- Background & drug screen
- Valid driver\’s license for the state in which you work
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Service Technician II, HVAC Break / Fix employer: -
Contact Detail:
- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician II, HVAC Break / Fix
✨Tip Number 1
Familiarise yourself with common HVAC issues and solutions. This knowledge will not only help you during the interview but also demonstrate your passion for the field and your problem-solving skills.
✨Tip Number 2
Network with current or former HVAC technicians. They can provide insights into the company culture at Sears and share tips on what to expect during the hiring process.
✨Tip Number 3
Prepare to discuss your hands-on experience with HVAC systems. Be ready to share specific examples of repairs you've successfully completed, as this will showcase your practical skills.
✨Tip Number 4
Demonstrate your customer service skills during the interview. Since the role involves interacting with homeowners, showing that you can communicate effectively and provide a positive experience is crucial.
We think you need these skills to ace Service Technician II, HVAC Break / Fix
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Service Technician II position. Highlight your problem-solving abilities and mechanical knowledge in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in HVAC repair or similar fields. Emphasise any previous roles where you solved problems, fixed appliances, or provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your enjoyment of hands-on work. Mention specific examples of how you've successfully diagnosed and repaired issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at -
✨Show Your Problem-Solving Skills
As an HVAC Repair Technician, you'll be faced with unique challenges every day. Prepare examples from your past experiences where you successfully diagnosed and solved problems. This will demonstrate your ability to think critically and adapt to different situations.
✨Emphasise Your Customer Service Experience
Since this role involves interacting with homeowners, it's crucial to highlight any previous customer service experience. Share stories that showcase your ability to communicate effectively and provide a positive experience, as this is key to exceeding customer expectations.
✨Familiarise Yourself with HVAC Systems
Brush up on your knowledge of HVAC systems and common repair issues. Being able to discuss specific technologies or tools relevant to the job will show your enthusiasm and readiness to contribute from day one.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programmes, and career advancement opportunities. This not only shows your interest in the position but also helps you gauge if the company aligns with your career goals.
