Senior Cloud Switching Escalation Engineer

Senior Cloud Switching Escalation Engineer

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Troubleshoot complex cloud switching issues and drive solutions across teams.
  • Company: Join Cisco Meraki, a leader in innovative cloud technology.
  • Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
  • Other info: Be part of a dynamic team focused on cutting-edge technology.
  • Why this job: Make a real impact on product quality and customer satisfaction.
  • Qualifications: Experience in troubleshooting and strong communication skills required.

The predicted salary is between 60000 - 80000 £ per year.

Cisco Meraki is seeking an experienced Escalation Engineer for the Cloud Switching BE team within Catalyst Engineering. You will review complex Catalyst/Ios-Xe/Meraki issues and drive them from symptom to solution, coordinating across Support, Engineering and Product Management to deliver customer-impacting fixes and preventive improvements.

The role emphasizes deep troubleshooting, documentation, and effective communication with stakeholders, with opportunities to influence product quality.

Senior Cloud Switching Escalation Engineer employer: 541 Cisco Systems Poland sp. Z o.o.

Cisco Meraki is an exceptional employer that fosters a collaborative and innovative work culture, where experienced professionals can thrive in their roles. Located in a vibrant tech hub, employees benefit from continuous growth opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal place for those looking to make a meaningful impact in the cloud technology space.

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Contact Details:

541 Cisco Systems Poland sp. Z o.o. Recruitment Team

We think you need these skills to ace Senior Cloud Switching Escalation Engineer

Deep Troubleshooting
Documentation Skills
Effective Communication
Coordination Across Teams
Problem-Solving Skills
Customer Impact Analysis
Cloud Switching Knowledge