Operations Associate

Operations Associate

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage operations, support strategic execution, and drive business communications in a fast-paced environment.
  • Company: Join 52North, a mission-driven medical tech company transforming emergency care.
  • Benefits: Enjoy competitive pay, private health insurance, equity options, and generous leave.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.
  • Why this job: Be part of a friendly team making a real impact in healthcare innovation.
  • Qualifications: Attention to detail, adaptability, strong communication skills, and IT proficiency required.

The predicted salary is between 30000 - 40000 £ per year.

About us

52North is a medical technology company on a mission to make emergency care safer and more effective. Awarded breakthrough status for its first product Neutrocheck® by the UK Government in 2024, we build innovative diagnostic and digital solutions to transform patients' journeys in emergency care. Our mission-driven multi-disciplinary team is backed by leading UK and US hospital venture funds, and partners including the University of Cambridge and Macmillan Cancer Support.

About the role

This is a fantastic opportunity for an organised, proactive person with good attention to detail to join a fast-growing medical technology company and play a central role in keeping the business running smoothly. As Operations Associate at 52North, you'll play a key role in ensuring efficiency and strategic execution, leading important processes and driving impactful initiatives. A minimum of 2 days (Mondays and Tuesdays) are required to be in-person in our Cambridge office. This is an ideal role for someone who enjoys variety, takes pride in being the person that ensures things run smoothly, and wants to be part of a friendly, mission-driven team working to transform emergency care.

What you will do

  • Manage business operations and work with critical stakeholders: coordinate board meetings, leadership team meetings, supplier and investor discussions, including taking minutes and tracking actions.
  • Support strategic execution: support the leadership team in delivering on high-priority activities, understanding company strategy, and keeping key company documents up to date.
  • Drive business communications: prepare first drafts of important written documents and communications, including press releases and grant applications.
  • Maintain core operational systems: keep the CRM up to date, log conversations and follow-ups, maintain datarooms, and ensure processes are running efficiently.
  • Support people operations: act as the day-to-day HR contact for staff, and manage administration of company benefits including share option scheme, holiday purchase scheme, and health insurance.

What we need

  • Attention to Detail: You thrive when focusing on detail, while also keeping an eye on the bigger picture, and take pride in accuracy.
  • Adaptable: Comfortable with routine activities, and able and happy to switch between support and strategic.
  • Tailored Communications: You take pride in your communication, can articulate messages clearly, and tailor to appropriate audiences.
  • Organised and Proactive: You are motivated, show initiative, love ticking off lists, and know how to get on and get things done.
  • IT-Proficient: You are excellent working with Microsoft PowerPoint, Word and Excel, able to build models, edit documents in tracked changes, and build sleek and succinct presentations, and you adapt quickly to new technologies and software.

Even better if…

  • Industry Knowledge: Experience in the health-tech sector.
  • Educational Background: An undergraduate degree with at least a 2:1 (finance, law, science or a related field).
  • Relevant Experience: Experience in an operational role or start-up environment, or with grant reporting, communications, operations, or executive support.

What can you expect from us

  • A competitive benefits package that includes private medical and dental insurance and a contributory pension scheme.
  • Equity, letting you share in 52North's long-term success.
  • 28 days annual leave plus bank holidays (pro-rated), and enhanced maternity leave.
  • A diverse and inclusive work environment that brings together multidisciplinary experts.

How to apply

Please send a CV and covering letter to careers@52north.health. Your covering letter should explain why you are applying for the job and what skills and experience you can bring to the role. We review CVs as we receive them and interview as soon as we have applications that look like a good match (usually within two weeks). We do not use closing dates. So, please apply as soon as possible to avoid missing out on this role.

Everyone is welcome at 52North. We are an equal opportunities employer and encourage applications from eligible and suitably qualified candidates regardless of age, disability, ethnicity, gender, gender reassignment, religion or belief, sexual orientation, marital or civil partnership status, or pregnancy and maternity/paternity.

If you need any adjustments made to the application or selection process so you can do your best, please let us know. We are happy to help.

Operations Associate employer: 52North

At 52North, we pride ourselves on being an exceptional employer dedicated to transforming emergency care through innovative medical technology. Our collaborative and inclusive work culture fosters personal and professional growth, offering competitive benefits such as private medical insurance, equity options, and generous leave policies. Located in the vibrant city of Cambridge, our mission-driven team thrives on diversity and is committed to making a meaningful impact in healthcare.
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Contact Detail:

52North Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Associate

✨Tip Number 1

Network like a pro! Reach out to people in the health-tech sector, especially those connected to 52North. A friendly chat can open doors and give you insights that might just land you an interview.

✨Tip Number 2

Show off your skills! When you get the chance to meet with the team, be ready to discuss how your attention to detail and organisational skills can help keep things running smoothly at 52North.

✨Tip Number 3

Be proactive! If you see an opportunity to contribute or suggest improvements during your interactions, don’t hold back. It shows initiative and that you’re already thinking about how to drive impactful initiatives.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen quickly. Plus, we love seeing candidates who are genuinely interested in being part of our mission-driven team.

We think you need these skills to ace Operations Associate

Attention to Detail
Adaptability
Tailored Communications
Organised
Proactive
IT-Proficient
Microsoft PowerPoint
Microsoft Word
Microsoft Excel
Business Operations Management
Stakeholder Coordination
Document Preparation
CRM Management
HR Administration
Experience in Health-Tech Sector

Some tips for your application 🫡

Tailor Your Cover Letter: Make sure to customise your cover letter for the Operations Associate role. Highlight how your skills and experiences align with what we’re looking for, especially in terms of attention to detail and organisational skills.

Showcase Your Communication Skills: Since this role involves a lot of written communication, don’t forget to demonstrate your ability to articulate messages clearly. Use concise language and ensure your CV and cover letter are well-structured and free of errors.

Be Proactive in Your Application: We love candidates who take initiative! If you have relevant experience or ideas on how you can contribute to our mission, share them in your application. Show us that you’re motivated and ready to make an impact.

Apply Through Our Website: While you can send your application via email, we encourage you to apply through our website if possible. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at 52North

✨Know the Company Inside Out

Before your interview, take some time to research 52North and its mission in the medical technology space. Understand their products, like Neutrocheck®, and how they aim to transform emergency care. This will not only show your genuine interest but also help you tailor your answers to align with their goals.

✨Showcase Your Attention to Detail

As an Operations Associate, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature made a difference. Whether it was managing documents or coordinating meetings, be ready to discuss how your focus on detail has contributed to successful outcomes.

✨Demonstrate Your Organisational Skills

Since the role requires managing various operations and communications, come prepared with examples that highlight your organisational abilities. Discuss how you prioritise tasks, manage your time effectively, and ensure that everything runs smoothly, especially in fast-paced environments.

✨Tailor Your Communication Style

Effective communication is key in this role. Be ready to discuss how you adapt your communication style for different audiences, whether it's drafting press releases or engaging with stakeholders. Practising clear and concise responses during the interview will showcase your ability to articulate messages effectively.

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