- London/Hybrid – London 3 days
- £50,000 – £55,000 + bonus, depending on experience
Leading London-based creative brand that supplies their ranges to thousands of retailers globally is looking for a Key Account Manager to join their sales team to help look after their UK national and key accounts.
In this strategic and hands on role you will manage the entire sales cycle – from responding to inbound enquiries, managing their existing major key and national retailers, as well as approaching new retailers to stock the brands. You’ll also look after the brand on their marketplaces (Faire) and will be the cornerstone of their brand’s success in the UK.
You must be positive, energetic and enjoy forming and maintaining strong relationships with your retail customers. You must also be happy being client facing; working at trade events and approaching customers – you will be ambitious, ready for the challenge and excited to play a major part of this brand’s continued scale!
Duties and responsibilities as Key Account Manager will include:
- Proactively managing a portfolio of the company’s existing key and national accounts.
- Assessing current ranges and service performance, recommending improvements that drive greater value from each partnership.
- Managing the company’s Faire account.
- Approaching relevant new retailers to promote the brands, drawing on your own contacts where appropriate.
- Negotiating all account pricing, terms and conditions to achieve the company’s target margin.
- Attending trade shows to maximise return, following up all leads and converting them into sales.
- Delivering excellent service to existing customers by being present, efficient, knowledgeable and reliable, including supporting on all sales admin.
- Advising on visual merchandising to increase sales and sell-through rates.
- Staying on top of your targets and reporting progress to the leadership team.
- Managing sales forecasting to ensure the right stock is available for your customers.
- Overseeing the sales operation from order entry to delivery, ensuring all orders progress smoothly, ship to spec and are invoiced.
- Having lots of fun! You’ll be working with amazing brands, and the opportunities are yours for the taking.
Experience and requirements for this Key Account Manager role:
- 4+ years of experience in wholesale sales, ideally within gifting, home or lifestyle
- Experience of working directly with retail buyers from independents through to nationals – knowledge and understanding of Faire would be ideal
- A curious approach with the ability to identify opportunities and grow accounts
- Experience of attending or working at tradeshows would be ideal
- Good face-to-face skills and strong organisation skills
Diversity & Inclusion
ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities.
