At a Glance
- Tasks: Transport passengers safely and ensure their welfare while maintaining high vehicle standards.
- Company: Join a dedicated team in Fleet Operations focused on excellent customer care.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a difference in people's lives while gaining valuable experience in transport operations.
- Qualifications: Full driving licence, manual handling training, and experience with vulnerable individuals.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 Β£ per year.
West Bridgford, Nottingham, United Kingdom
Job Purpose
To undertake a range of passenger transport functions within Fleet Operations, ensuring effective provision in line with service requirements and customer needs.
Key Responsibilities
- Personally and through team members assist to deliver the service plans and objectives for the Fleet operations team.
- To undertake the safe transportation of all passengers.
- To have regard for the general welfare of passengers and to promote their safety.
- To ensure compliance with safe practice in respect of all passengers, particularly wheelchair users.
- To maintain and operate vehicles in accordance with policies, procedures and issued Guidance.
- To complete all documentation related to vehicle operations as required.
- To wear protective clothing and PPE as issued.
- To provide support services as directed by the Day Services management when working within the Day Centre.
- To operate any fleet vehicles as required, particularly in emergency/urgent situations.
- To operate the nominated communication system as required.
- Collect fares, passes, issue tickets and account for monies taken in line with NCC policy.
- To ensure the cleanliness of all vehicles is maintained to a high standard.
- To meet all legislative requirements regarding drivers' hours regulations, including the use of tachographs where appropriate.
Key Accountabilities
- To be accountable for all fleet vehicles.
- To alert Fleet Operations management of any issues or concerns that may affect service provision and safe operation of vehicles.
- To alert Fleet Operations management of any health and safety issues affecting safe operation of transport.
- To adhere to key operational procedures at all times.
- To undertake all training commensurate with the post.
- To report any concerns relating to service users in our care to either Fleet Operations or Day Services management.
- To pay any fares taken with way bill from Ticket machine into agreed location.
Person Specification
Education and Knowledge
- A full endorsement free driving licence that includes category D Licence.
- Manual Handling training.
- Ability to work without close supervision.
- Emergency First Aid Qualification.
- Wheelchair securing knowledge.
Experience
- Experience in the transportation of passengers.
- Minimum of 4 years driving experience.
- Experience in working to tight schedules.
- Experience of working with vulnerable people.
Personal skills and general competencies
- Puts into practice the Council's commitment to excellent customer care.
- Works efficiently and effectively and actively looks for ways of improving services and outcomes for customers.
- Works well with colleagues but also able to work on their own initiative.
- Shares the Council's commitment to providing a safe environment for customers and staff and also treating all with respect and consideration.
Fleet Operations Driver Attendant in West Bridgford employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Fleet Operations Driver Attendant in West Bridgford
β¨Tip Number 1
Get to know the company! Research Fleet Operations and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what itβs really like to work there, which can give you an edge.
β¨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to passenger transport and customer care. Role-play with a friend or use our resources to boost your confidence before the big day.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Fleet Operations Driver Attendant in West Bridgford
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Fleet Operations Driver Attendant role. We want to see how you can contribute to our service plans and objectives, so donβt hold back on showcasing your relevant experience!
Showcase Your Customer Care Skills: Since this role involves working with passengers, especially vulnerable individuals, itβs crucial to demonstrate your commitment to excellent customer care. Share examples of how you've gone above and beyond for customers in previous roles β we love to see that passion!
Highlight Safety Awareness: Safety is a top priority in this position, so make sure to mention any relevant training or experience you have regarding safe transportation practices. Whether it's your knowledge of wheelchair securing or emergency first aid, we want to know how you keep passengers safe.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at 5 Star Recruitment
β¨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Fleet Operations Driver Attendant. Familiarise yourself with passenger transport functions, safety protocols, and the importance of customer care. This will show that you're genuinely interested in the role and ready to hit the ground running.
β¨Showcase Your Experience
Be prepared to discuss your driving experience, especially if you've worked with vulnerable passengers or tight schedules. Share specific examples of how you've ensured passenger safety and comfort in previous roles. This will help the interviewers see how your background aligns with their needs.
β¨Demonstrate Team Spirit
This role involves working closely with others, so highlight your ability to collaborate effectively. Talk about times when you've worked as part of a team to achieve service goals or improve outcomes for customers. This will illustrate that you can contribute positively to their Fleet Operations team.
β¨Ask Smart Questions
At the end of the interview, donβt forget to ask insightful questions. Inquire about the training provided for new drivers or how the team handles emergency situations. This shows that you're thinking ahead and are serious about ensuring a safe and efficient service.