About the job: Team Leader - Adult Social Care Location: Waltham's Cross, Braintree, United Kingdom Salary: £19.95 (British Pound Sterling) Purpose * To manage a team of staff providing high quality and innovative person centred day opportunities. * To provide direct support to service users with a range of complex needs, in buildings and in the community. * Generic Accountabilities End Results/ Outcomes: To organise and/or provide direct support including personal care to service users with complex needs. Responsibilities and service standards * Meet needs in accordance with the individual support plan. * Provide person centred support, ensuring the individual remains central to all support and care and is involved in all aspects of their care. * Provide care and support within procedures and to current best practice. * Use planned and consistent approaches to working with people with complex needs and/or challenging behaviour. * Work with people with complex needs and/or behaviour that may challenge the service to enable community participation. * Consider, assess and manage appropriate risks. * Provide support effectively and to the required standard. Transport service users safely and on time when required. * Deliver an effective, courteous service and escalate concerns as needed. * Manage a team of staff: allocate and schedule work; ensure team completes work to the required standards. * Recruitment, induction, performance review, supervision and appraisals undertaken to required standards; provide supervision, identify learning gaps and support professional development, especially regarding complex needs. * Implement effective performance management; hold effective team meetings to required timescales. * Contribute to the team's service plan in line with the organisation's vision. * Provide support to staff to ensure required standards are achieved; identify changes impacting the service/profession. * Contribute to the development of others (e.g., through coaching, mentoring, placements, feedback). * Promote the professional code of practice. * Liaise with colleagues and other agencies to support service users with complex needs and their families/carers; escalate complex cases appropriately in line with procedures. * Contribute to development and implementation of support packages; monitor and report on service users' circumstances; progress is recorded (care/support plans, logs, reviews, incident forms). * Organise and maintain records using the appropriate process/system; ensure information is accurate, complete and recorded within timescales. * Participate in monitoring systems as required (e.g., audits of support plans); work with safeguarding requirements within own area of responsibility. * Behaviours and actions support safeguarding of vulnerable adults as appropriate; identify safeguarding training needs and apply learning to practice. * Act in accordance with all policies and procedures that apply to the job and the Council; ensure compliance with all policies and procedures. Job Specific Accountabilities * Manage the work of a team to organise and/or provide intimate personal and/or social care to vulnerable adults in line with the support plan and procedures (including administration of medication and personal care). * Plan, facilitate and engage sessions with clear outcomes for each individual. * Maintain health, safety, personal hygiene and dignity of the individual. * Provide emotional support to service users and their families/carers. * Receive, secure, reconcile and handle money appropriately; issue receipts when needed; money handled according to procedures. * Manage a team who provide support to vulnerable adults; provide guidance around complex needs. * Ensure effective support is provided in line with the Support Plan; engage service users in community activities; support connections and networks locally. Nature of Contacts * Work directly with parents/carers and vulnerable adults receiving services. * May involve dealing with challenging behaviour and situations. * Work directly with members of the public and other professionals. Procedural Context * Organise tasks within a support plan using analysis and judgement; apply procedures and best practice. * Work within procedures and best practice guidelines including medication, moving and handling, personal care, risk assessments, health and safety, safeguarding and passenger assistant guidelines. * Respond to changing events as required; promote and adhere to the professional code of practice: Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England. Key Facts and Figures * May involve use of domestic equipment; moving and handling of people; use of assistive technology; use of multimedia equipment (Tablets, MP3 players, camera, video, etc.). * Responsible for own and others' safety and security (e.g., home visits, community outings). * Enhanced DBS clearance required. Resourcing * Staff management in line with the Council's organisational design principles for scale of post. * Budgetary responsibilities - none. * Responsibility for plant, equipment, handling cash/goods; limited responsibilities, expected up to delegated level of post. Knowledge, Skills and Experience * Appropriate experience with relevant service user group and understanding of statutory frameworks / requirements and current best practice for complex needs. * Proven ability to manage a staff team to achieve outcomes; carry out assessments and support plans for complex needs. * Practical knowledge of a range of procedures; sensitivity and empathy to build trusting relationships with service users and families. * Proven ability to provide person centred support; build and maintain effective working relationships; literate and numerate; maintain records. * Excellent interpersonal and communication skills (verbal and written); ICT skills including Microsoft applications. * Proven ability to manage behaviour that may challenge services; encourage and support community connections. * Proven ability to work as an effective team member. Indicative Qualifications Relevant care qualification, such as NVQ Level 3, QCF, or equivalent or willing to study for this. The above profile is intended to describe the general nature and level of work performed by employees in this role. It is not intended to be a detailed list of all duties and responsibilities which may be required. This role profile will be supplemented and further defined by annual objectives, which will be developed in conjunction with the post holder. It will be subject to regular review and the Council reserves the right to amend or add to the accountabilities listed. #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Adult Social Care in Waltham Cross
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at 5 Star Recruitment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from 5 Star Recruitment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like 5 Star Recruitment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at 5 Star Recruitment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to 5 Star Recruitment:Before hitting send, make sure to tailor your application specifically to 5 Star Recruitment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at 5 Star Recruitment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
