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- Tasks: Schedule and manage repair works efficiently while ensuring excellent customer service.
- Company: Join a reputable organisation focused on delivering high-quality repair services.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Why this job: Make a real difference in people's lives by ensuring timely repairs and excellent service.
- Qualifications: Strong organisational skills and experience in a fast-paced environment are essential.
- Other info: Collaborate with diverse teams and enhance your career in a dynamic setting.
The predicted salary is between 36000 - 60000 £ per year.
To ensure that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time.
Working independently and taking ownership to resolve planning and scheduling of responsive repair work with minimal levels of supervision. Repairs is a front line service delivery role with a high impact on the SHPs reputation which requires excellent customer service to be displayed at all times.
Staff are expected to regularly liaise and collaborate with stakeholders internal and external to SHP and may include surveyors, Contract Managers, Building Control, Repairs Team Supervisors and Order Compliance Officers in order to make the most appropriate decisions to complete repairs.
Skills & Experience
- Good time management, planning & organisational skills, experience of working in a pressurised environment and dealing with challenging preferably, in a DLO environment
- Experience and competent on computerised systems.
- Good written, verbal, questioning & interpersonal skills.
- Demonstrable customer experience
- Basic knowledge of Repair & Maintenance methodologies.
Planner in Sutton employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Sutton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in planning and repairs. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your time management and organisational skills. Share specific examples of how you've handled pressure in past roles.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out!
We think you need these skills to ace Planner in Sutton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Planner role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, it's crucial to demonstrate your written communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Highlight Relevant Experience: If you've worked in a similar environment or have experience with planning and scheduling, make sure to showcase that! We’re looking for candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of repair and maintenance methodologies. Familiarise yourself with the specific systems and processes used in scheduling and planning, as this will show that you're serious about the role and understand its demands.
✨Show Off Your Time Management Skills
Prepare examples from your past experiences where you've successfully managed time and prioritised tasks under pressure. This is crucial for a Planner role, so be ready to discuss how you handle tight deadlines and challenging situations.
✨Practice Your Communication
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Think of scenarios where you've had to communicate effectively, whether it's resolving issues or collaborating with team members.
✨Customer Service is Key
Be prepared to discuss your approach to customer service. Highlight any experiences where you've gone above and beyond to ensure customer satisfaction, as this role has a significant impact on the company's reputation.
