Prevention and Assessment Support Officer
Prevention and Assessment Support Officer

Prevention and Assessment Support Officer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help residents facing housing issues by providing support and advice.
  • Company: Join a dedicated team focused on preventing homelessness.
  • Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Opportunity for growth in a meaningful and impactful role.

The predicted salary is between 36000 - 60000 £ per year.

To provide an effective and professional, resident orientated service to households experiencing housing difficulties.

To triage residents approaching the council for help with housing, both face to face and over the telephone, to determine whether the resident is homeless or at risk of homelessness.

Booking appointments for the Prevention & Assessment Officer and gathering initial information.

To provide initial housing advice to residents and details of homelessness prevention, suitable housing options in the private and public sectors.

To provide effective operational and administrative support within the Prevention & Assessment Team. This will include calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating resident records on case management systems.

Prevention and Assessment Support Officer employer: 5 Star Recruitment

As a Prevention and Assessment Support Officer, you will join a dedicated team committed to making a real difference in the lives of residents facing housing challenges. Our organisation fosters a supportive work culture that prioritises professional development and offers comprehensive training opportunities, ensuring you grow alongside your career. Located in a vibrant community, we provide a meaningful work environment where your contributions directly impact the well-being of those we serve.
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Contact Detail:

5 Star Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Prevention and Assessment Support Officer

✨Tip Number 1

Get to know the ins and outs of the housing sector! Familiarise yourself with local resources and support services. This knowledge will help you stand out when chatting with potential employers.

✨Tip Number 2

Practice your communication skills! Whether it's face-to-face or over the phone, being able to convey information clearly is key in this role. Try role-playing scenarios with friends to boost your confidence.

✨Tip Number 3

Network like a pro! Attend local housing events or workshops to meet people in the field. You never know who might have a lead on a job or can offer valuable advice.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that Prevention and Assessment Support Officer role. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Prevention and Assessment Support Officer

Customer Service
Triage Skills
Housing Advice
Communication Skills
Administrative Support
Case Management
Information Gathering
Problem-Solving Skills
Attention to Detail
Record Keeping
Telephone Skills
Written Communication
Team Collaboration
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Prevention and Assessment Support Officer. We want to see how you can provide that resident-oriented service we value so much!

Showcase Your Communication Skills: Since you'll be triaging residents and providing advice, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to show us you can handle calls and emails effectively.

Highlight Relevant Experience: If you've got experience in housing support or similar roles, make sure to mention it! We love seeing candidates who understand the challenges residents face and can offer practical solutions.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at 5 Star Recruitment

✨Know Your Stuff

Make sure you understand the ins and outs of housing difficulties and homelessness prevention. Brush up on relevant legislation and local resources so you can speak confidently about how you would support residents in need.

✨Practice Your Triage Skills

Since you'll be triaging residents, it’s crucial to demonstrate your ability to assess situations quickly and effectively. Consider role-playing scenarios with a friend or family member to get comfortable with asking the right questions and providing initial advice.

✨Showcase Your Communication Skills

This role involves a lot of interaction with residents, so highlight your communication skills during the interview. Be prepared to discuss how you would handle difficult conversations and ensure that residents feel heard and supported.

✨Be Organised and Detail-Oriented

As you'll be handling administrative tasks, emphasise your organisational skills. Bring examples of how you've managed multiple tasks or maintained accurate records in previous roles, and be ready to explain your approach to keeping everything in order.

Prevention and Assessment Support Officer
5 Star Recruitment

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