At a Glance
- Tasks: Support a visually impaired Social Worker with administrative tasks and customer guidance.
- Company: Join a caring team dedicated to providing excellent support services.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
- Other info: Opportunity for personal growth and development in a supportive environment.
- Why this job: Be part of a meaningful role that enhances lives and promotes inclusivity.
- Qualifications: Good literacy and numeracy skills; experience in business support preferred.
The predicted salary is between 12 - 24 £ per hour.
West Bridgford, Nottingham, United Kingdom £12.18 - £24.36 (British Pound Sterling)
About the job
Job Purpose
Key Responsibilities
- To work to defined business standards and processes; performing a wide range of administrative tasks with due regard to Confidentiality and Safeguarding.
- To provide advice and guidance to customers, business partners and others on business processes and operational service issues.
- To create, manage and manipulate information whether relating to finance, staffing information, customers or any other service requirement or eligibility criteria, this will include producing bespoke and complex reports.
- Develop basic systems and processes to meet operational needs and to ensure the high quality of information held.
- To undertake a range of financial management processes, including processing orders, resolving issues, budget monitoring, reconciling accounts and handling cash.
- Responsible for the organisation of meetings and events including booking venues, issuing invitations and papers and taking minutes.
- To attend and take notes at team members regular supervision sessions and annual Employee Personal Development Reviews.
- To support the Social Worker in completion and collation of relevant documentation and referrals. This will include reading aloud reports and proof reading.
- When working in sub offices and isolated settings, to ensure the environment is safe for the visually impaired Social Worker and have an awareness of Health and Safety needs of the Social Worker.
- To ensure that the support provided to the Social Worker and contact with service users, staff and other professionals, is appropriate in all respects and is anti-discriminatory.
Key Accountabilities
- For the accuracy and quality of information within the responsibility of the post holder.
- To ensure that correct processes are being followed and to alert the appropriate manager to ensure compliance.
- To ensure that financial regulations are followed.
- Work efficiently and effectively to support operational services.
Person Specification
Education and Knowledge
- Good literacy and numeracy skills to NVQ 2 level or equivalent.
Experience
- Experience of providing business support in a busy environment.
- Experience of data input and data management ensuring accuracy and where appropriate confidentiality.
- Significant experience and competence using IT and common business support packages including word processing and spreadsheets.
- Experience of note and minute taking.
- Experience of providing information to the public or customers using good communication skills.
- Experience of using defined business processes and giving guidance on them to colleagues.
Personal skills and general competencies
- Puts into practice the Councils commitment to excellent customer care.
- Works efficiently and effectively and actively looks for ways of improving services and outcomes for customers.
- Works well with colleagues but also able to work on their own initiative.
- Shares the Councils commitment to providing a safe environment for customers and staff and also treating all with respect and consideration.
Role Dimensions
- Ability to guide and assist a visually impaired person in a range of formal and informal settings.
- Full driving licence and access to car.
Personal Support Assistant employer: 5 Star Recruitment
As a Personal Support Assistant in West Bridgford, Nottingham, you will join a supportive and inclusive work culture that prioritises employee well-being and professional growth. The company offers competitive pay rates, opportunities for skill development, and a commitment to excellent customer care, ensuring that every team member feels valued and empowered to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Support Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Personal Support Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Personal Support Assistant. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills:Since this role involves providing advice and guidance, it’s crucial to demonstrate your strong communication skills in your written application. Use clear and concise language, and don’t forget to proofread for any errors – we love attention to detail!
Highlight Your IT Proficiency:Given that the job requires significant use of IT and business support packages, make sure to mention your experience with tools like spreadsheets and word processing software. We’re looking for candidates who are comfortable managing data and producing reports.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and accountabilities of a Personal Support Assistant. This will help you articulate how your skills and experiences align with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves providing advice and guidance, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated with customers or colleagues, especially in busy environments. Practising clear and concise responses can really set you apart.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle specific situations. For instance, think about how you would manage financial processes or ensure confidentiality. Prepare some scenarios from your past experience that highlight your ability to work efficiently and effectively.
✨Emphasise Your Teamwork and Initiative
This role requires both teamwork and the ability to work independently. Be ready to discuss times when you’ve collaborated with others as well as instances where you took the initiative. Highlighting your commitment to excellent customer care and a safe environment will resonate well with the interviewers.
