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- Tasks: Deliver top-notch plumbing services while ensuring customer satisfaction and compliance.
- Company: Join a leading maintenance service provider focused on community impact.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Make a difference in people's lives through essential services and teamwork.
- Qualifications: Experience in plumbing and multi-trade skills required.
- Other info: Dynamic role with a focus on safety and customer needs.
The predicted salary is between 30000 - 42000 £ per year.
To deliver an innovative, efficient and flexible service that is customer focused, compliant and sustains high levels of excellence and quality. Support NCHA's objectives of being a leader in providing an excellent maintenance service to NCHA's tenants and external customers in line with NCHA's vision of More Homes, Great Services, Better Lives.
Main responsibilities:
- Carry out the design, installation, maintenance, servicing and repair work for the Associations housing stock and external customers in accordance with agreed targets and procedures.
- Service, maintain, repair and fault-find hot and cold water systems and carry out minor heating works such as alterations to gas pipework and connections; ensuring services are compliant with relevant legislation and regulations.
- Co-ordinate the services of other trades and work with colleagues, contractors and partners to ensure a seamless and excellent service to customers.
- Manage stock/supplies to ensure works are not delayed.
- Work in an efficient manner that delivers value for money, identify efficiencies, gaps in service delivery, and communicate them to line management.
- Use information available to identify customer needs and ensure services are tailored to meet those needs.
- Complete and return documentation within agreed timescales; updating and maintaining manual and computerised records.
- Understand your responsibilities under Health & Safety legislation; ensuring that all activities are discharged in a safe manner, minimizing risk at all times.
- Keep your line manager informed of any issues or barriers to the effective delivery of your service area/maintenance services at the earliest opportunity and contribute to the development and effective operation of the Team.
- Provide relief cover for colleagues and participate in the standby/call-out rota to cover emergency breakdowns.
- Understand performance standards for your role to deliver on objectives and targets agreed at performance management meetings.
About the person (criteria used to shortlist applications):
- Knowledge Qualifications: Unvented hot water system.
- Skills and experience:
- Extensive, demonstrable post qualification experience in the relevant trade.
- Demonstrable success in the delivery of a variable workload in a customer focused environment and working in a target driven service.
- Demonstrable recent experience of undertaking multi-trade works e.g. joinery, plastering, tiling, painting.
- Understanding and experience of working to current Health and Safety requirements.
- Demonstrable excellent communication skills.
- Ability to use computerised data recording equipment.
- An understanding of the needs of people from diverse social, cultural and racial backgrounds.
- Willingness to promote and adhere to the CLEAR values of NCHA.
Plumber Multiskilled in Nottingham employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber Multiskilled in Nottingham
✨Tip Number 1
Get to know the company! Research NCHA's values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their vision of 'More Homes, Great Services, Better Lives'.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing a role at NCHA. Personal connections can make all the difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to plumbing and customer service. Think about examples from your past work that demonstrate your skills in multi-trade works and how you’ve tackled challenges in a customer-focused environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to their excellent maintenance service.
We think you need these skills to ace Plumber Multiskilled in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the job description. We want to see how you can deliver that innovative, customer-focused service we’re all about!
Show Off Your Experience: Don’t hold back on showcasing your extensive experience in plumbing and any multi-trade works you've done. We love seeing real examples of how you've tackled challenges and delivered excellent service in the past.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your qualifications and experiences. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Stuff
Make sure you brush up on your plumbing knowledge, especially around unvented hot water systems and multi-trade works. Be ready to discuss your past experiences and how they relate to the job description. This shows you're not just a good plumber, but a well-rounded tradesperson.
✨Customer Focus is Key
Since the role is all about delivering excellent service, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your ability to understand and meet diverse customer needs, as this will resonate well with the interviewers.
✨Health & Safety Savvy
Familiarise yourself with current Health and Safety regulations relevant to plumbing. Be prepared to discuss how you ensure safety in your work and any past experiences where you’ve had to navigate safety challenges. This will demonstrate your commitment to safe practices.
✨Team Player Vibes
The job involves coordinating with other trades and colleagues, so be ready to talk about your teamwork skills. Share examples of how you've collaborated effectively in the past, and how you handle communication and problem-solving within a team setting.
