At a Glance
- Tasks: Support the lettings team by managing void properties and enhancing customer experiences.
- Company: A dedicated housing organisation focused on community impact in Nottingham.
- Benefits: Ongoing professional development and the chance to make a real difference.
- Why this job: Join us to create positive change in the community through excellent customer service.
- Qualifications: Experience in social housing and strong communication skills required.
- Other info: Be part of a team that values your growth and commitment.
The predicted salary is between 30000 - 42000 Β£ per year.
A housing organization in Nottingham seeks a dedicated professional to support the lettings team. The role includes preparing advertisements for void properties, managing void times, and responding to customer enquiries, ensuring excellent customer experiences.
Candidates should have experience in social housing and strong communication skills. A commitment to ongoing professional development is essential. This position offers an opportunity to make a positive difference in the community.
Lettings Coordinator - Social Housing & Customer Experience in Nottingham employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Lettings Coordinator - Social Housing & Customer Experience in Nottingham
β¨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to customer experience and think of examples from your past that showcase your skills in managing enquiries and improving customer satisfaction.
β¨Tip Number 3
Showcase your commitment to professional development! Mention any relevant courses or training you've completed, especially those related to social housing. This will demonstrate your dedication to growing in the field and making a positive impact.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Donβt forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Lettings Coordinator - Social Housing & Customer Experience in Nottingham
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in social housing and customer service. We want to see how your skills align with the role of Lettings Coordinator, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about social housing and how you can contribute to our lettings team. Keep it engaging and personal β we love to see your personality come through.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and donβt forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts!
How to prepare for a job interview at 5 Star Recruitment
β¨Know Your Stuff
Make sure you brush up on your knowledge of social housing. Understand the current challenges and trends in the sector, as well as the specific needs of the community in Nottingham. This will show that you're not just interested in the role, but also genuinely care about making a positive impact.
β¨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively handled customer enquiries in the past. Think about situations where you turned a negative experience into a positive one, and be ready to share those stories during the interview.
β¨Demonstrate Your Commitment to Development
This position values ongoing professional development, so come prepared to discuss any relevant training or courses you've undertaken. If you have plans for future learning, mention those too! It shows you're proactive and dedicated to growing in your career.
β¨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the lettings team and their approach to customer experience. This not only demonstrates your interest in the role but also helps you gauge if the organisation aligns with your values and goals.