At a Glance
- Tasks: Support business operations with a variety of administrative tasks and customer guidance.
- Company: Join a dynamic team committed to excellent customer care and operational efficiency.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Perfect opportunity for those looking to grow in a fast-paced, collaborative setting.
- Why this job: Make a difference by improving services and outcomes for customers every day.
- Qualifications: Good literacy and numeracy skills; experience in busy environments preferred.
The predicted salary is between 24000 - 28000 £ per year.
Key Responsibilities
- To work to defined business standards and processes; performing a wide range of business support tasks with due regard to confidentiality and safeguarding.
- To provide advice and guidance to customers, business partners and others on business processes and operational service issues.
- To create, manage and manipulate information whether relating to finance, staffing information, customers or any other service requirement or eligibility criteria, this will include producing bespoke and complex reports.
- To develop basic systems and processes to meet operational needs and to ensure the high quality of information held.
- To undertake a range of financial support processes, including processing orders, resolving issues, reporting, reconciling accounts and handling cash.
- Responsible for the organisation of meetings and events including booking venues, issuing invitations and papers and taking minutes of actions arising.
- To undertake reception duties, meet and greet visitors, provide direction and give advice and guidance to basic enquiries.
Key Accountabilities
- For the accuracy and quality of information within the responsibility of the post holder.
- To ensure that correct processes are being followed and to alert the appropriate manager to ensure compliance.
- To ensure that corporate policies and financial regulations are adhered to.
- Work efficiently and effectively to support operational services.
Person Specification
Education and Knowledge
- Good literacy and numeracy skills to NVQ 2 level or equivalent.
Personal skills and general competencies
- Puts into practice the Council's commitment to excellent customer care.
- Works efficiently and effectively and actively looks for ways of improving services and outcomes for customers.
- Works well with colleagues but also able to work on their own initiative.
- Shares the Council's commitment to providing a safe environment for customers and staff and also treating all with respect and consideration.
Experience
- Experience of providing business support in a busy environment.
- Experience of data input and data management ensuring accuracy and where appropriate confidentiality.
- Significant experience and competence using IT and common business support packages including word processing and spreadsheets.
- Experience of note and minute taking.
- Experience of providing information to the public or customers using good communication skills.
- Experience of using defined business processes and giving guidance on them to colleagues.
Business Support Administrator in Mansfield employer: 5 Star Recruitment
As a Business Support Administrator, you will thrive in a dynamic work environment that prioritises excellence and customer care. Our company fosters a collaborative culture where your contributions are valued, and we offer ample opportunities for professional growth and development. Located in a vibrant community, we provide a supportive atmosphere that encourages innovation and ensures a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to business support tasks. Think about how you can showcase your skills in managing information and providing excellent customer care. We all know practice makes perfect!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We love seeing applications directly from candidates who are eager to join us. Make sure to highlight your experience with data management and customer service in your conversations!
We think you need these skills to ace Business Support Administrator in Mansfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the key responsibilities listed in the job description. We want to see how you can bring value to our team!
Show Off Your Skills:Don’t hold back on showcasing your literacy, numeracy, and IT skills. Mention any experience you have with data management and business support tasks, as these are crucial for the role. We love seeing candidates who can demonstrate their competencies!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate well-organised information just as much as you do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 5 Star Recruitment
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and accountabilities, especially around business support tasks and customer care. This will help you tailor your answers to show how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
As a Business Support Administrator, you'll need to provide advice and guidance effectively. Prepare examples of how you've communicated complex information clearly in the past. Practising common interview questions can help you articulate your thoughts better during the actual interview.
✨Demonstrate Your IT Proficiency
Since the role requires significant experience with IT and business support packages, be ready to discuss your proficiency with tools like spreadsheets and word processing software. Bring examples of reports or documents you've created to showcase your skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adherence to processes. Think of situations where you had to resolve issues or improve services, and be prepared to explain your thought process and the outcomes.
