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- Tasks: Lead a team to transition from analogue to digital smart devices in telecare services.
- Company: Join a forward-thinking organisation dedicated to enhancing community support.
- Benefits: Competitive salary, professional development, and a chance to make a difference.
- Why this job: Be at the forefront of technology while supporting vulnerable adults in your community.
- Qualifications: Experience in telecare solutions and team management is essential.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
To be responsible for the planning, deployment and co-ordination of people and resources to meet the national switchover of analogue to digital smart devices within the Linkline service.
Management responsibility
- To provide line management responsibility to a small group of staff.
Technical responsibility
- To assist in the purchasing and monitoring of telecare equipment to replace the analogue devices with digital replacements.
- To collaborate with corporate colleagues, Telecom Providers and Linkline customers to ensure the migration is seamless and trouble free.
- To oversee the installation of Smart telecare units to users and the monitoring of stock control ensuring appropriate orders are raised with the providers.
- Provide telecare operational advice for the service and customers.
Performance Information
- To maintain detailed user information systems, ensuring the information is accurate and up to date to ensure the user of Linkline receives an appropriate response regarding the process.
- To maintain accurate records of the installation of equipment.
Requirements
- Knowledge of home based telecare solutions for vulnerable adults in the community and an understanding of telecare alarm operating systems.
- Experience in working within a community alarm service and using a Telecare system or related technological service.
- Experience of working within a customer focused environment.
- Of managing a diverse staff group, managing workloads and allocating tasks.
- To support, develop and motivate a small team.
Team Leader in London employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecare and community services sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that Team Leader role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of telecare solutions. We want you to be able to discuss how you’d manage the transition from analogue to digital with confidence. Show them you’re the expert they need!
✨Tip Number 3
Don’t forget to showcase your leadership skills! When you get the chance, share examples of how you’ve motivated and developed teams in the past. We want to see that you can handle managing a diverse group effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of telecare solutions and any relevant management experience to show us you're the right fit for the Team Leader role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the role and how your background aligns with our mission. Share specific examples of your experience in managing teams and working with telecare systems to grab our attention.
Showcase Your Technical Skills: Since this role involves technical responsibilities, make sure to mention any experience you have with telecare equipment and systems. We want to see that you can assist in purchasing and monitoring the right tech for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of home-based telecare solutions and the specific technologies mentioned in the job description. Familiarise yourself with the analogue to digital switchover process, as well as any relevant telecare alarm operating systems. This will show that you're not just interested in the role but also understand the technical aspects involved.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to discuss your experience in leading diverse groups. Think of specific examples where you've motivated your team, allocated tasks effectively, or resolved conflicts. Highlighting these experiences will demonstrate your capability to support and develop staff.
✨Customer Focus is Key
This position requires a strong customer focus, so be ready to share examples of how you've provided excellent service in previous roles. Discuss how you've collaborated with customers or colleagues to ensure seamless operations, especially in a community-focused environment. This will illustrate your commitment to user satisfaction.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the role and the company. Ask about the challenges they face during the switchover or how they measure success in the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
