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- Tasks: Support vulnerable clients in maintaining housing and developing independent living skills.
- Company: Join a dedicated team focused on ending rough sleeping and improving lives.
- Benefits: Gain valuable experience, training opportunities, and contribute to meaningful change.
- Why this job: Make a real difference in the community while building your career in social support.
- Qualifications: Experience in housing support and strong relationship-building skills required.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
About the job
The Sustainable Housing Support Officer will provide housing support services across supported housing projects, including those housed in the Private Rented Sector. The role involves delivering proactive support to applicants with multiple and complex support needs to help maintain accommodation.
Key Responsibilities:
- Provide advice and support services to vulnerable clients, focusing on tenancy sustainment.
- Coordinate activities in conjunction with all agencies that support the client while maintaining the Council's standards.
- Carry a caseload of customers and lead on ongoing support and direction through the casework management approach.
- Work with internal and external agencies to ensure clients have access to services that meet their needs.
- Ensure client details are entered onto a case management system timely and accurately.
- Manage a flexible workload as designated by the line manager.
- Assess, design, plan, and implement Sustainable Housing Support Plans to increase clients' ability to maintain their tenancy.
- Establish and sustain effective working relationships with service users to encourage a process of change.
- Support customers to maximise income by reducing debt, obtaining paid work, and entitlement to benefits.
- Provide appropriate assistance and support to meet the needs of service users.
- Deal with day-to-day enquiries and emergencies arising from contact with customers or other agencies.
- Support peer involvement programmes to enable peers to lead on activities.
- Promote the inclusion and participation of service users using various interventions.
- Ensure all service user documentation is relevant and updated, and data is accurately entered into IT systems.
- Collaborate with partners to improve outcomes for service users.
- Undertake relevant training and contribute to team workshops to promote good practice.
- Be an active member of the team and assist in planning and implementing events that achieve positive outcomes.
- Comply with statutory requirements and legislation as directed by the line manager.
- Maintain accurate information using the electronic recording system.
- Carry out all accountabilities in compliance with the Council's Policies and Procedures.
Person Specification:
- Ability to assess, design, plan, and implement Sustainable Housing Support Plans.
- Ability to work independently using initiative while remaining accountable to line management.
- Experience of providing housing support to people who have experienced homelessness.
- Experience of working collaboratively to develop and deliver Sustainable Housing Support Plans.
- Good knowledge of welfare, housing, and homelessness policy, strategies, legislation, and case law.
- Good knowledge of Health & Safety, Safeguarding, Social Care, and Equality policy and strategies.
Sustainable Housing Support Officer in London employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sustainable Housing Support Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for sustainable housing! When you get the chance to chat with potential employers, share your thoughts on current issues in homelessness and how you can contribute to solutions. This will help you stand out as someone genuinely invested in the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to housing support. Think about your experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to end rough sleeping.
We think you need these skills to ace Sustainable Housing Support Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sustainable Housing Support Officer role. We want to see how you can contribute to ending rough sleeping and supporting vulnerable clients.
Showcase Relevant Experience: When detailing your experience, focus on your work with individuals who have complex support needs. We’re keen to know how you've helped others maintain their accommodation and develop independent living skills.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the key accountabilities of the role. We appreciate clarity as much as you do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of housing support services, especially around homelessness policies and legislation. Familiarise yourself with the specific challenges faced by vulnerable clients and think about how you can address these in your role.
✨Showcase Your Experience
Prepare to discuss your previous experience in providing housing support, particularly with complex needs. Have examples ready that demonstrate your ability to manage a caseload and work collaboratively with other agencies to achieve positive outcomes for service users.
✨Demonstrate Empathy and Communication Skills
This role requires strong interpersonal skills. Be ready to share instances where you've built effective relationships with service users or colleagues. Highlight your ability to listen actively and respond to the needs of those you support.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of cases you might handle, or how success is measured in this role. This shows your genuine interest and helps you gauge if the position is right for you.
