Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage property data systems and ensure accurate record-keeping for Hillingdon Council.
- Company: Join Hillingdon Council, dedicated to serving the community with integrity.
- Benefits: Gain valuable experience, training opportunities, and contribute to local governance.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: Strong communication skills and a passion for community service.
The predicted salary is between 30000 - 40000 £ per year.
ROLE PURPOSE:
To act as Hillingdon Council's property information officer, providing advice and guidance on the effective capture and storage of property records. To advise on policies, procedures and documentation, relating to the processing of property data. To ensure the Council meets its obligations with regards to the storage and register of land and building assets. To be responsible for the property information systems, data entry and reporting arrangements. To undertake generic property duties commensurate with the level of the post.
A. Job Description
- Resident & Community Contribution
To demonstrate understanding of the Council's Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of putting our residents first. - People Management
No direct supervisory responsibility however may be requirement to assist in induction and training of peers and new employees. - Operational Service Delivery
To act as the Council's Property Information Officer. To be responsible for the development and maintenance of the Council's property data systems. To identify and monitor data processes to ensure all required property data is captured and effectively recorded. To monitor compliance with the services retention schedules and to ensure that data remains up-to-date and is destroyed when necessary and in accordance with legal requirements. To oversee the establishment and maintenance of the property data and asset register systems. To process and respond to all requests for property information from internal colleagues and external enquiries. To liaise with ICT to ensure the property information system is fit for the purpose of managing property data and to assess the risks regarding the electronic storing of data. To provide reports as required to the Head of Property and Estates and other officers from the property information and finance systems. Responding to property enquiries and coordinating information for officers in an efficient and timely manner and meeting any agreed timescales. - Service Planning & Development
Provide guidance and training to colleagues on the capture and storage of property data, including use of the property information system. Maintain knowledge of the current Team Plan and understanding of own contribution in order to ensure delivery of this plan. To demonstrate cost-consciousness and identify any cost-effective changes to own way of working. - Service Improvement
The post holder will need to understand the functions of a wide range of services within the Council in order to provide advice and guidance on best practice and ensure property information is captured, stored and accessed effectively. To identify and suggest any improvements to current ways of working in order to deliver a more efficient and effective service for customers. - Contacts
The post holder will be required to liaise with Property and Estates colleagues, Members and the public. The post holder will work with the Principal Surveyor and serve as the contact point for property data enquiries. - Additional Responsibilities
Complete other reasonable tasks in order to fulfil role purpose or as instructed by management. - Key Performance Indicators
Monitor compliance with the services retention schedules and to ensure that data remains up-to-date and is destroyed when necessary and in accordance with legal requirements. Oversee the establishment and maintenance of the property data and asset register systems. Process and respond to all requests for property information from internal colleagues and external enquiries.
B. Person Specification
COMPETENCIES - ALL ESSENTIAL
- Residents and Community Focus
Putting Our Residents First. Delivers the Customer Care Promise; is welcoming, helpful & polite. Engages, empathises and takes ownership. Gives clear information about service standards and timescales. Treats all customers and colleagues with dignity and respect. Aware of Local Government purpose & Nolan principles including integrity, openness and honesty. Adopts a 'One Council' perspective on service delivery. - Accountability and Delivery
Plans, prioritise & organises workload to meet deadlines. Is quality orientated and accepts responsibility for outcomes (positive and negative). Considers financial implications of service delivery. Cost-conscious, aware of budgetary controls and escalates decisions where appropriate. - Inspirational Collaboration
Engages with Council's vision and priorities and takes 'One Council' view. Actively listens and contributes to team meetings and decisions. Takes responsibility for own development and wellbeing. Encourages constructive feedback and is self-aware of own strengths, wellbeing and development needs. Actively participates in learning activities and applies new knowledge and skills in the workplace. - Drives Change and Improvement
Solution focused, challenges existing practices and suggests new ways of doing things. Willing to try new things, accepts responsibility and learns from own mistakes. Remains positive and engages with change and service improvement. Remains open-minded to new ideas.
Property Information Officer in London employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Information Officer in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property sector. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Property Information Officer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with property data systems and compliance. Be ready to share examples of how you've improved processes in the past.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email. It shows you're keen and ready to contribute to the team!
✨Tip Number 4
Prepare for interviews by researching the Council's current projects and challenges. This way, you can tailor your answers to show how you can help improve their property information systems and meet their goals.
We think you need these skills to ace Property Information Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Property Information Officer. We want to see how you can contribute to our mission of putting residents first!
Showcase Your Attention to Detail: Since this role involves managing property data and ensuring compliance, it's crucial to demonstrate your attention to detail. Use examples from your past experiences where you've successfully managed data or adhered to strict guidelines.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your potential quickly!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of a Property Information Officer. Brush up on property data systems, compliance with retention schedules, and how to effectively capture and store property records. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Customer Care Skills
Since the role emphasises putting residents first, be prepared to discuss how you've delivered excellent customer service in the past. Think of specific examples where you engaged with customers, empathised with their needs, and provided clear information. This will demonstrate your alignment with the Council's values.
✨Be Ready to Collaborate
The job involves liaising with various stakeholders, so highlight your teamwork skills. Prepare to talk about times when you've worked collaboratively with colleagues or other departments to achieve a common goal. This shows that you can contribute to the 'One Council' perspective.
✨Embrace Change and Improvement
The role requires someone who is solution-focused and open to new ideas. Be ready to discuss any experiences where you've suggested improvements or adapted to changes in your work environment. This will illustrate your proactive approach and willingness to drive change within the Council.