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- Tasks: Support residents facing housing issues and provide essential advice and information.
- Company: Local council dedicated to helping the community with housing challenges.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a dynamic team focused on community support and development.
The predicted salary is between 30000 - 42000 £ per year.
To provide an effective and professional, resident orientated service to households experiencing housing difficulties.
To triage residents approaching the council for help with housing, both face to face and over the telephone, to determine whether the resident is homeless or at risk of homelessness.
Booking appointments for the Prevention & Assessment Officer and gathering initial information.
To provide initial housing advice to residents and details of homelessness prevention, suitable housing options in the private and public sectors.
To provide effective operational and administrative support within the Prevention & Assessment Team. This will include calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating resident records on case management systems.
Prevention and Assessment Support Officer in London employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prevention and Assessment Support Officer in London
✨Tip Number 1
Get to know the organisation! Research the council's values and recent initiatives in housing support. This will help us tailor our conversations and show that we’re genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of face-to-face and phone interactions, we should rehearse how to clearly explain housing options and advice. Role-playing with a friend can be super helpful.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples where you’ve helped someone in a tough situation. We want to demonstrate our ability to triage effectively and provide practical solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and offer tips along the way!
We think you need these skills to ace Prevention and Assessment Support Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Prevention and Assessment Support Officer. We want to see how you can provide that resident-oriented service we value!
Showcase Your Communication Skills: Since you'll be triaging residents and providing advice, it's crucial to demonstrate your communication skills in your written application. Use clear and concise language to show us you can convey important information effectively.
Highlight Relevant Experience: If you've got experience in housing support or similar roles, make it shine! We love seeing how your background can contribute to our team and help residents facing housing difficulties.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Stuff
Make sure you understand the role of a Prevention and Assessment Support Officer inside out. Familiarise yourself with housing policies, homelessness prevention strategies, and the types of support available to residents. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with residents, practice your communication skills. Think about how you would explain complex housing issues in simple terms. You might even want to role-play common scenarios with a friend to get comfortable with the types of conversations you’ll be having.
✨Show Empathy and Understanding
Demonstrating empathy is crucial in this role. Be prepared to discuss how you would handle sensitive situations with residents who are experiencing housing difficulties. Share examples from your past experiences where you've shown compassion and understanding, as this will highlight your suitability for the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
