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- Tasks: Create engaging internal communications and deliver impactful campaigns for 10,000 staff members.
- Company: Join a dynamic Council focused on effective communication and employee engagement.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive environment.
- Why this job: Make a real difference by keeping staff informed and involved in shaping the future.
- Qualifications: Strong writing skills and experience in internal communications are essential.
- Other info: Flexible working with at least 3 days in the office and opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking to appoint an Internal Communications Officer on a full-time basis (for four to six months) to join the Internal Communications Team. We are looking for a first-class communicator to ensure our 10,000 staff members are informed and involved to help shape the future of our service. The Internal Communications Officer role is instrumental in keeping staff engaged and aware of campaigns and initiatives across the Council.
The post holder will be expected to:
- Help deliver a high quality, comprehensive internal communications service across the Council, including all of its sites.
- Oversee, introduce and stimulate two way and wider communications with and between staff, that can be measured and evaluated.
- Work closely with services to create and deliver effective and measurable campaigns.
- Innovate and introduce new ways of working to constantly improve our offer.
- Be in the office at least 3 days a week and as needed to support events and campaigns/working from home the rest of the week.
Key responsibilities:
The post holder will be responsible for managing the content on our internal communication channels, for example plasma screens, our intranet and newsletters. You will also be responsible for delivering campaigns and writing content, working with the Head of Internal Communications and Culture Change. The post holder is expected to form excellent working relationships with relevant departments to help drive change in the organisation and to ensure all staff share our vision, are informed and have a voice. This will be supported through the post holder planning, delivering and evaluating internal campaigns.
Requirements:
- Knowledge and experience of delivering internal communications for an organisation.
- Excellent written communication and copywriting skills.
- Experience in working with staff and senior management.
- Strong partnership working skills and the ability to assess complex issues.
Knowledge:
- Knowledge of effective internal communication systems and channels.
- Knowledge of a communication campaign model.
Qualifications & Experience:
- Proven working experience in internal communications.
- Proven working experience in public sector communications.
- Degree or equivalent.
- Managing internal communications for a large organisation.
- Excellent written communication and copywriting skills.
- Experience in writing for digital channels.
- Experience in creating, delivering and evaluating campaigns.
- Experience of effective planning of communications work.
- Experience of managing relationships with staff.
Leadership & Management Framework:
- Achieving Results: Tenacity and drive to complete a task within agreed timescales. Ability to plan, programme, deliver and monitor projects and programmes of work, in line with agreed timescales and outputs.
- Engaging With Others: Positive attitude, detail and customer oriented with good multitasking and organisational abilities. Ability to collaborate with colleagues and managers in services across the council as well as third parties. Ability to handle sensitive and confidential material with tact and diplomacy. Commitment to equal opportunities, quality assurance and customer care.
- Learning Effectively: Willingness and ability to learn to use new tools and technologies. Ability to take responsibility for her/his own learning.
Communications Officer in London employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the organisation you're eyeing. They can give you insider info and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company’s recent campaigns and initiatives. Show them you’re not just another candidate; you’re genuinely interested in their work and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since this role is all about effective messaging, make sure you can articulate your thoughts clearly and confidently during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Communications Officer in London
Some tips for your application 🫡
Show Off Your Communication Skills: As a Communications Officer, your written communication is key! Make sure your application showcases your ability to convey messages clearly and effectively. Use concise language and avoid jargon where possible.
Tailor Your Application: We want to see how you fit into our team! Customise your CV and cover letter to highlight your experience in internal communications and how it aligns with our goals. Mention specific campaigns or projects you've worked on that relate to the role.
Be Creative!: Don’t be afraid to let your personality shine through in your application. We love innovative thinkers! If you have ideas for improving internal communications, share them in your cover letter to show us your proactive approach.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Audience
Before the interview, research the organisation and its internal communications strategies. Understand their current campaigns and how they engage with staff. This will help you tailor your responses and show that you're genuinely interested in their work.
✨Showcase Your Writing Skills
Since excellent written communication is key for this role, be prepared to discuss your writing experience. Bring examples of your previous work, such as newsletters or campaign materials, to demonstrate your copywriting skills and creativity.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific internal communication challenges. Think of examples from your past experience where you've successfully managed campaigns or improved communication channels. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Collaboration Skills
This role requires strong partnership working skills, so be ready to discuss how you've collaborated with different teams in the past. Highlight any experiences where you’ve built relationships to drive change or improve communication within an organisation.
