Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enforce parking regulations and ensure compliance throughout the borough.
- Company: Join a dedicated team focused on community safety and traffic management.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Customer service skills and knowledge of parking legislation preferred.
- Other info: Enjoy a dynamic work environment with varied daily challenges.
The predicted salary is between 30000 - 42000 £ per year.
Overview: This job description is a guide to the level and range of responsibilities you will be expected to undertake. It may be changed from time to time to reflect changing circumstances, demands and technology. As directed, you will undertake additional duties and responsibilities that may arise from time to time commensurate with the grade of the post.
Responsibilities:
- Enforce parking and traffic regulations on the highway and in car parks through the issue of Penalty Charges and Civil Penalty Notices.
- Enforce parking conditions and rules in housing estates (not designated as public highway or covered by traffic management orders) through the issue of Civil Penalty Notes.
- Identify and request removal of vehicles parked in infringement, abandoned or untaxed.
- Carry out inspections and checks on blue badges in vehicles and approach drivers displaying blue badges, checking the status of badge using the blue badge database APP and identifying if the badge is being misused, stolen, lost, or expired.
- Decide the best action or enforcement for each situation, issuing PCN and requesting a removal or confiscating the Blue badge liaising with the Fraud team for possible legal action.
- Offer security advice and information on the correct use of a blue badge to blue badge holders and/or their companions.
- Write clear and accurate accounts of events in pocketbooks, writing witness statements when requested by the Fraud team for use in cases that are to be progressed to the legal team.
- Attend court as a witness on behalf of the authority if required.
- Evaluate the risk when approaching and conversing with each person using a blue badge throughout the interaction.
- When working as part of a two-person crew, authorise the removal of vehicles in accordance with the Council's criteria and all relevant legislation, guidance, and codes of practice.
- Report defective parking equipment signs and lines.
- Report issues requiring investigation and/or action by other services (e.g., defective streetlights, signs, litter, rubbish left out for collection, graffiti, and fly tipping).
- Carry out parking enforcement by patrolling the borough's streets and estates on foot, bicycle, or motorised two-wheeler.
- Ensure that when carrying out patrols of the borough's streets and estates by bicycle or motorised two-wheeler that all vehicles being used are secured.
Person Specification:
- Knowledge: Knowledge of parking legislation.
- Ability: Ability to communicate over the Radio with Accuracy, Brevity, Clarity using radio phonetic alphabet codes.
- Qualifications & Experience: General Standard of Education, previous experience as working as a Civil Enforcement Officer, experience of working in a Customer Service Environment, ability to work on own initiative, clear handwriting and able to compose concise accurate reports, ability to walk outside for a long period of time covering a whole shift in all types of weather conditions, be able or willing to ride a moped or competent at riding moped/motorcycle, must be legally entitled to work in the UK.
Civil Enforcement Officer in London employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in London
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the organisation's approach to parking enforcement. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience as a Civil Enforcement Officer can help you excel in this new position.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows that you take the opportunity seriously and respect the role you're applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Civil Enforcement Officer in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience as a Civil Enforcement Officer or in customer service. We want to see how your background fits with the role, so don’t hold back on those relevant skills!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate clarity, especially since you'll be writing reports in this role!
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific responsibilities from the role that excite you and how you can contribute to our team at StudySmarter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Legislation
Brush up on parking legislation and traffic regulations before your interview. Being able to discuss specific laws and how they apply to the role will show that you’re serious about the position and understand the responsibilities involved.
✨Demonstrate Customer Service Skills
Since this role involves interacting with the public, prepare examples of how you've handled difficult situations in a customer service environment. Highlight your ability to remain courteous and professional, even when faced with challenging interactions.
✨Practice Clear Communication
Effective communication is key for a Civil Enforcement Officer. Practise using clear and concise language, especially if you're asked to explain how you would communicate over the radio. You might even want to rehearse using the phonetic alphabet to ensure you’re comfortable with it.
✨Show Your Initiative
Be ready to discuss times when you've taken initiative in previous roles. This could include identifying issues that needed addressing or suggesting improvements. Employers love candidates who can think on their feet and take charge when necessary.
