Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage a diverse workforce through creative and impactful communications.
- Company: Liverpool City Council, committed to community and employee engagement.
- Benefits: Flexible working, professional development, and a supportive team environment.
- Why this job: Make a real difference in the community while enhancing your communication skills.
- Qualifications: Experience in communications and strong organisational skills required.
- Other info: Join a dynamic team focused on innovation and social value.
The predicted salary is between 30000 - 42000 £ per year.
Engage and connect with a dispersed workforce that is office-based, remote and hybrid.
Create and produce clear, compelling communications with strong calls to action, to help support the Transformation Plan, the Culture Change programme and the Council and City Plans.
Showcase compelling, creative, authentic content which boosts engagement across channels to drive next level performance.
Produce purpose-driven content and engagement that embeds the Councils vision and values into strategies to motivate employees and deliver long-term engagement.
Work closely with the HR & L&D teams to help promote vacancies, staff learning opportunities.
Work closely with OH and the Wellbeing team to promote staff networks, wellbeing services and organisational values as part of organisational change.
Support the Internal & Sector Relations Manager in the maintenance of excellent working relationships with chief officers, their leadership teams, portfolio members, and external partners, to ensure the delivery of high-quality communication advice, strategy, products and research.
Draw upon research to ensure the delivery of advice and support.
Create high-quality written material, concepts and advice, specifically articles, blogs, news releases, advertising copy, radio copy, advice notes and summaries of research.
Carry out research as necessary in the support of communication outcomes.
Provide challenge and innovative thinking that will ensure the delivery of key strategic outcomes.
Support the development and provide overall editorial control to key communication channels as agreed.
Always act in ways that enhance the reputation of the City Council and the City of Liverpool.
Main Areas of Responsibility:
- Support the Leader, Cabinet, members, CMT and other stakeholders through the provision of communication strategies, advice and compelling content.
- Provide support to the Internal & Sector Relations Manager in delivering Liverpool City Councils aims, core values and business objectives.
- Create high-quality written materials, concepts and advice, specifically articles, blogs, news releases and social media copy.
- Build relationships with members, corporate management team, staff and local partners.
- Craft and produce compelling video, graphic assets and podcasts.
- Contribute to the effective delivery of the Communications teams objectives of internal communications.
- Assist in the strategic support to Management team, elected members and portfolio members through the provision of communication strategies, products, advice and channels to key audiences.
- Provide support to the Internal & Sector Relations Manager in the provision of management and leadership action to deliver Liverpool City Council aims, core values and business objectives.
- Develop the City Councils commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
Supervision and Management Responsibility:
No supervisory responsibilities. Being fully accountable for managing the Councils resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact.
Drive for social value through all activities, ensuring wider social, economic and environmental benefits for the Council, residents and communities. Some outdoor working will be required when organising site visits or other external engagement sessions.
Corporate Responsibility:
- Contribute to the delivery of the Council Plan.
- Delivering and promoting excellent customer service, externally and internally.
- Commitment to customer excellence by dealing with customer feedback, including complaints, and learning from feedback in the drive for continuous improvement.
- Making the council a great place to work, living the councils values, actively engaging in regular communications including team meetings, undertaking training as required and being responsible for managing own performance.
- Develop the City Councils commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
- Ensure that all work functions are undertaken in accordance with health and safety legislation, codes of practice and the City Councils safety plan.
Competency Framework:
We operate a competency framework, a set of core behaviours which define how we are expected to approach our work, how we perform in certain situations and how we treat each other. Each competency details the standards of behaviours and skills required by all staff and this in turn supports delivery of our aim and our council plans linking them together with our values.
Person Specification:
Qualification and training: Qualifications/training that demonstrate computer literacy.
Experience: Substantial experience of working in a comparable role in communications.
Skills/Abilities:
- High level organisational skills and attention to detail.
- Professional telephone manner and verbal communication skills.
- Experience of using content management systems such as Umbraco, SharePoint.
- Understanding of communications with employees (internal communications).
- Ability to approach communications from a customer/audience perspective.
- A self-starter with a high level of initiative and the abilities to act independently.
- Working outside traditional working hours at times.
- Ability and enthusiasm to get involved in the wider work of the team.
- A passion for, and deep knowledge, of modern communications methods, including digital communication.
Communications Officer in Liverpool employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, whether it's articles, blogs, or creative content. This will give employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their goals, especially around communication strategies and employee engagement. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let's get you that Communications Officer role!
We think you need these skills to ace Communications Officer in Liverpool
Some tips for your application 🫡
Show Your Passion for Communication: When you're writing your application, let your enthusiasm for communication shine through! We want to see how you can engage and connect with a diverse workforce, so share examples of your past experiences that highlight your skills in crafting compelling messages.
Tailor Your Content: Make sure to tailor your written application to reflect the job description. Use similar language and focus on how your skills align with the responsibilities outlined. This shows us that you've done your homework and understand what we're looking for!
Highlight Your Creativity: We love creative thinkers! In your application, showcase any innovative ideas or projects you've worked on that demonstrate your ability to produce engaging content. Whether it's articles, blogs, or social media posts, let us see your flair for creativity.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Share your personality, but also ensure that your writing is clear and concise. And don’t forget, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Audience
Before the interview, research the organisation's culture and values. Understand how they engage with their workforce, whether office-based, remote, or hybrid. This will help you tailor your responses to show that you can connect with their diverse team.
✨Showcase Your Communication Skills
Prepare examples of your previous work that demonstrate your ability to create compelling content. Bring along samples of articles, blogs, or social media posts you've crafted. Highlight how these pieces drove engagement and supported organisational goals.
✨Be Ready to Collaborate
Since the role involves working closely with HR, L&D, and wellbeing teams, think of instances where you've successfully collaborated with different departments. Be prepared to discuss how you can foster relationships and support cross-functional initiatives.
✨Demonstrate Innovative Thinking
The job requires a creative approach to communication. Come equipped with ideas on how to enhance internal communications or promote staff networks. Show that you're not just a follower but someone who can challenge the status quo and bring fresh perspectives.
