At a Glance
- Tasks: Deliver top-notch customer service via phone, email, chat, and social media.
- Company: Join a dynamic team focused on enhancing customer experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Great team environment with room for career advancement.
- Why this job: Make a difference by helping customers and solving their needs.
- Qualifications: Strong communication skills and a proactive attitude required.
The predicted salary is between 44010 - 53790 £ per year.
Experience in delivering a high-quality customer service across multiple channels; Phone, E-mail, chat, social media etc.
- Excellent listening skills, analysis of customer needs and applying appropriate resolution.
- Good written and oral communications.
- A proactive approach to responding to customer needs and expectations.
- Be able to work as an individual and as a member of a team.
- Have excellent organisational skills with the ability to prioritise workloads to meet customer's needs.
Housing Officer employer: 5 Star Recruitment
5 Star Recruitment is an exceptional employer that prioritises the welfare of both its employees and the vulnerable children they serve. Located in Birmingham, the company fosters a supportive work culture that encourages professional growth through continuous training and development opportunities. With a commitment to teamwork and resilience, employees can expect a rewarding career where their contributions make a meaningful impact in the community.
We think you need these skills to ace Housing Officer
Customer Service
Listening Skills
Needs Analysis
Resolution Application
Written Communication
Oral Communication
Proactive Approach
