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- Tasks: Create engaging internal communications and manage content across various channels.
- Company: Join a dynamic council focused on effective communication and staff engagement.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive environment.
- Why this job: Make a real difference by keeping 10,000 staff informed and involved.
- Qualifications: Experience in internal communications and excellent writing skills required.
- Other info: Flexible working with at least 3 days in the office for collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking to appoint an Internal Communications Officer on a full-time basis (for four to six months) to join the Internal Communications Team. We are looking for a first-class communicator to ensure our 10,000 staff members are informed and involved to help shape the future of our service. The Internal Communications Officer role is instrumental in keeping staff engaged and aware of campaigns and initiatives across the Council.
The post holder will be expected to:
- Help deliver a high quality, comprehensive internal communications service across the Council, including all of its sites.
- Oversee, introduce and stimulate two way and wider communications with and between staff, that can be measured and evaluated.
- Work closely with services to create and deliver effective and measurable campaigns.
- Innovate and introduce new ways of working to constantly improve our offer.
- Be in the office at least 3 days a week and as needed to support events and campaigns/working from home the rest of the week.
Key responsibilities include managing the content on our internal communication channels, for example plasma screens, our intranet and newsletters. You will also be responsible for delivering campaigns and writing content, working with the Head of Internal Communications and Culture Change. The post holder is expected to form excellent working relationships with relevant departments to help drive change in the organisation and to ensure all staff share our vision, are informed and have a voice. This will be supported through the post holder planning, delivering and evaluating internal campaigns.
Requirements
- Knowledge and experience of delivering internal communications for an organisation.
- Excellent written communication and copywriting skills.
- Experience in working with staff and senior management.
- Strong partnership working skills and the ability to assess complex issues.
Knowledge
- Knowledge of effective internal communication systems and channels.
- Knowledge of a communication campaign model.
Qualifications & Experience
- Proven working experience in internal communications.
- Proven working experience in public sector communications.
- Degree or equivalent.
- Managing internal communications for a large organisation.
- Experience in writing for digital channels.
- Experience in creating, delivering and evaluating campaigns.
- Experience of effective planning of communications work.
- Experience of managing relationships with staff.
Leadership & Management Framework
- Achieving Results
- Tenacity and drive to complete a task within agreed timescales.
- Ability to plan, programme, deliver and monitor projects and programmes of work, in line with agreed timescales and outputs.
- Positive attitude, detail and customer oriented with good multitasking and organisational abilities.
- Ability to collaborate with colleagues and managers in services across the council as well as third parties.
- Ability to handle sensitive and confidential material with tact and diplomacy.
- Commitment to equal opportunities, quality assurance and customer care.
- Willingness and ability to learn to use new tools and technologies.
- Ability to take responsibility for her/his own learning.
Communications Officer employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the organisation you're eyeing. They can give you insider info and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company’s recent campaigns and initiatives. Show us that you’re not just another candidate, but someone who genuinely cares about their mission and values.
✨Tip Number 3
Practice your communication skills! Since this role is all about effective messaging, make sure you can articulate your thoughts clearly and confidently during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Communications Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Internal Communications Officer. We want to see how you can help keep our 10,000 staff informed and engaged!
Show Off Your Writing Skills: Since excellent written communication is key for this role, use your application to showcase your copywriting prowess. Whether it's a catchy intro or clear, concise points, let your writing shine through!
Demonstrate Your Experience: Share specific examples from your past roles that demonstrate your experience in internal communications and campaign delivery. We love seeing how you've made an impact in previous positions!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Audience
Before the interview, take some time to research the organisation and its internal communications strategies. Understanding their current campaigns and initiatives will help you tailor your responses and show that you're genuinely interested in how you can contribute.
✨Showcase Your Writing Skills
Since excellent written communication is key for this role, be prepared to discuss your writing experience. Bring examples of your previous work, such as newsletters or campaign content, to demonstrate your copywriting skills and ability to engage staff effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle complex issues. Think of specific examples from your past experiences where you've successfully managed internal communications or resolved conflicts, and be ready to share those stories.
✨Emphasise Collaboration
This role requires strong partnership working skills, so highlight your experience in collaborating with different departments. Be ready to discuss how you've built relationships in previous roles and how you plan to engage with various teams to drive change within the organisation.
