Registered Manager in Cardiff

To provide effective leadership and be accountable for the safe and efficient management of the Respite children's home. To ensure that the home achieves compliance with its Statement of Purposes (SoP) at all times and that the children and young people placed at the home receive the appropriate support to enable them to achieve positive and agreed outcomes in line with their care and support plans. To meet the fit persons requirements of a Registered Manager with the approval of CIW. To fulfil all duties and responsibilities of a Registered Manager as required by the Regulation and Inspection of Social Care (Wales) 2016.

Duties and Responsibilities

• Provide effective leadership by accepting responsibility and accountability for all the day to day activities of the home and providing an example to be followed by others, creating an open, positive and inclusive atmosphere in the home.
• Develop and maintain effective working relationships with key stakeholders including Health colleagues, Education colleagues, members of the local community, children, young people and their families, CIW, Case Management Social Workers.
• Represent the home to relevant individuals and organisations to ensure that the home and the services it provides is well recognised and achieves and maintains positive recognition both with professionals, children and young people and their families and members of the local community.
• Ensure that the home's SoP is accurate, up to date and regularly reviewed to ensure that compliance is achieved at all times.
• Define values and policies which take into account the requirements, expectations and policies of the home, Children's Services and Cardiff Council ensuring that key operational policies are maintained and available to employees, children and young people resident at the home as appropriate.
• Actively promote understanding, implementation and compliance with the agreed model of care for the home (e.g., Restorative Approaches) and behaviour support programme (Strategies for Crisis Intervention & Prevention) and establish an effective key work system to support this, which includes the provision of individual and group work.
• Take the role of Practice Leader, supporting and encouraging a Signs of Safety culture within the service.

People Management

• Accept responsibility for developing own knowledge and skills, and for promoting the concept of lifelong learning for both residents and staff.
• At appropriate intervals, make assessments of performance, progress etc identifying development proposals in line with current objectives.
• Prioritise own work, setting and agreeing SMART objectives as appropriate and ensure that any significant delays in progress are dealt with satisfactorily.
• Gain the support, trust and confidence of team members and colleagues outside the home by providing appropriate communication, consultation and involvement in key areas of activity and decision making.
• Minimise personal conflicts by ensuring that values, standards and behaviour and performance are understood and observed, and that problem areas are discussed and dealt with in an appropriate way.
• Ensure that staffing levels of the home and the skill mix required by the home is reviewed frequently, in line with agreed levels of service and operational demands.
• Monitor staff usage, supervision and control, taking action where possible, to ensure a close match between staffing levels and need.
• Monitor the recruitment processes within the home to ensure that best practice is observed.
• Delegate responsibility and authority to team members, taking into account equality of opportunity, ability of individuals and their development needs.
• Assist team members with performance problems, providing guidance, encouragement etc, implement performance management (capability) policies as necessary, taking appropriate and corrective action as determined by the circumstances.

Information Management

• Chair meetings (team meetings, monthly Placement reviews etc) and ensure that meetings are conducted in a manner which promotes involvement, understanding and achievement of objectives.

Resources Management

• Examine, review and evaluate services provided by the home to ensure they meet current levels of need and achieve the desired outcomes for children and young people.
• Ensure that services are provided to children and young people at the agreed time, and to the relevant specification and quality, and consistent with individual assessments which have been undertaken, care plans etc, and that these are regularly reviewed by the home.
• Co-ordinate the identification, frequent review and management of the home's structure, key processes, records and systems in line with changes in care practice and recommended national standards, changing legislation improvement in operational efficiency etc.
• Ensure that any changes are appropriately communicated and implemented in line with needs of various stakeholders.
• Ensure that all activities and services are delivered in a manner, and in an environment which is sympathetic and conducive to the provision, at all times, of safe systems of work, and not likely to endanger the health and safety or welfare of anyone who provides or receives such services.
• Manage all resources (e.g., staffing, equipment, materials, premises, services, finance, supplies etc), required to deliver the services provided by the home.
• Ensure the availability, at all times, of supplies needed for the day activities of the home.
• Control expenditure against budgetary constraints.
• Review all financial and management information, taking note of both positive and negative variations.
• Analyse variances and determine corrective action as appropriate.

Performance Management

• Develop a performance management framework using Results Based Accountability methodology (RBA) that complies with the regulatory requirement to produce an annual quality of care report (Regulation 33 of the Children's Homes (Wales) Regulations 2002) and makes provision for quarterly and annual performance report cards that provide evidence of the level of service provided, the quality of service provided and the difference that the service has made to children and young people placed at the home.
• Regularly and frequently seek the views of individual residents, their parents (unless this is inappropriate), case management social worker and staff employed at the home, and ensure that these feed into the review of the quality of care.
• Promote the ideals of continuous improvement within the home and share ideas, initiatives, evidence based practice etc, with colleagues on a regular basis.

Corporate

• To participate actively in supporting the principles and practice of equality of opportunity as laid down in the organisations equalities policy.
• To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
• As a term of your employment you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.

Person Specification

• Level 5 Diploma in leadership for Health & Social Care Services (Children and Young Peoples Registered).
• Train the trainer qualification.
• First Aid at Work.

Experience

• Significant experience of working in a residential Child Care setting at a senior or management level.
• Experience of performance management frameworks.
• Experience of working in partnership with other agencies.
• Experience of financial management.
• Experience of managing Health & Safety.
• Experience of managing staff performance.
• Knowledge and understanding of the Registration and Inspection of Social Care (Wales) Act 2016.
• Experience of working in other child care settings.
• Experience of using restorative approaches.
• Experience of using Results Based Accountability.
• Experience of working with children and young people with complex needs.
• Experience of working within a Signs of Safety approach.
• Knowledge of Social Services Wellbeing Act 2014.
• Knowledge of other relevant legislation.

Skills and Abilities

• Effectively managing change.
• Managing conflict.
• Ability to negotiate and mediate.
• Ability to implement new models of working and effect positive change.
• Ability to motivate staff and work collaboratively with colleagues.
• Excellent leadership skills.
• Knowledge of best practice in residential child care.
• Good IT skills and an ability to use various databases.
• Skills in participatory work with individuals.

Personal Qualities and Behaviours

• Commitment to the Councils Equal Opportunities Policy.
• Demonstrates a commitment to staff development.
• Demonstrates a commitment to the application of social care values.
• Demonstrates a commitment to achieving positive outcomes for children and young people.
• Ability to work under pressure to meet objectives within tight timescales.

Special Circumstances

• Ability to work outside of normal office hours when necessary.
• Ability to be part of a management on call duty rota for the children's homes.
• Full valid driving licence and sole use of vehicle.
• Registered with Social Care Wales.
• Must be able to cope with the physical challenges of the post.