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- Tasks: Support daily office operations with data management and general administrative tasks.
- Company: Join a dynamic Business Support Centre focused on efficiency and teamwork.
- Benefits: Enjoy flexible working options and a collaborative environment.
- Why this job: Gain valuable experience in a supportive team while enhancing your organisational skills.
- Qualifications: GCSE level education with strong literacy, numeracy, and customer service skills required.
- Other info: Perfect for those looking to kickstart their career in administration!
The predicted salary is between 28800 - 43200 £ per year.
About the job Business Support Administrator
Responsibilities
- Maintaining computerised and manual information systems including data input across a range of systems..
- Undertaking general office support work including emailing, photocopying, filing, faxing, collating and dealing with routine correspondence.
- Taking accurate messages by telephone, face to face or email and passing on to appropriate person.
- Handling incoming and outgoing mail as required by the Business Support Centre
- Management of group email accounts as required by the Business Support Centre
- Processing of mail merge documents as required by the specific services within the Business Support Centre
- Operating office equipment (e.g. scanners, copiers, fax machines) and replenish paper, toner etc. as needed.
- To provide project support as required to Business Service Centre projects
- Assisting BSC teams as appropriate
- Processing requests in accordance with Service Level Agreement timescales, for job application packs (arising from telephone calls, e-mail and RAD C3 downloads), preparing and despatching packs and keeping records on database.
- Accurately logging Equal Opportunities Monitoring information on the Recruitment database.
- Scanning and indexing of recruitment related documents into the Papertrail DMS System. Financial Services
- Preparation of documents for scanning into the ICC module of the BMS system Employee Services
- Scanning and indexing of a range of documents across Employee Services including the Pensions Administration System.
Key Accountabilities
- For the accuracy of work undertaken
- To ensure that the correct processes are followed
- Work efficiently and effectively to support operational services.
- To project a professional attitude at all times when dealing with customers and colleagues
- To maintain the security and integrity of all personal data, including bank account details, electronic and paper, held in line with data security principles
Person Specification
Education and Knowledge
- 1. Educated to GCSE level or equivalent
- 2. Good literacy and numeracy skills
- 3. Working knowledge of business processes
- 4. Good customer service skills
Experience
- 1. Experience of clerical/administrative procedures
- 2. Experience of using office equipment
- 3. Experience of working as part of a team
Personal skills and general competencies
- 1. Be able to contribute effectively as a member of a team
- 2. Be able to consistently achieve a high level of accuracy
- 3. Have the ability to work on own initative
- 4. Be able to verbally communicate effectively with staff at all levels
- 5. Be able to follow agreed procedures and guidelines
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Business Support Administrator employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Familiarise yourself with common office software and tools, as proficiency in these will be crucial for the Business Support Administrator role. Brush up on your skills in data input and document management systems, as these are key responsibilities you'll be handling.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. Being able to showcase your ability to handle various administrative duties efficiently will set you apart from other candidates.
✨Tip Number 3
Highlight your customer service experience during any interactions with us. The role requires effective communication with both colleagues and customers, so sharing specific instances where you've excelled in this area can make a strong impression.
✨Tip Number 4
Prepare to discuss your understanding of data security principles, as maintaining the integrity of personal data is essential in this position. Showing that you are aware of the importance of confidentiality and data protection will demonstrate your suitability for the role.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in clerical and administrative procedures. Emphasise your skills in maintaining information systems and your familiarity with office equipment, as these are key for the Business Support Administrator role.
Craft a Strong Cover Letter: In your cover letter, address how your previous experiences align with the responsibilities listed in the job description. Mention specific examples of how you've provided office support or managed data input effectively.
Highlight Customer Service Skills: Since good customer service skills are essential for this position, include examples of how you've successfully interacted with customers or colleagues in past roles. This will demonstrate your ability to maintain a professional attitude.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensuring accuracy reflects your attention to detail, which is crucial for the role of Business Support Administrator.
How to prepare for a job interview at 5 Star Recruitment
✨Showcase Your Organisational Skills
As a Business Support Administrator, you'll be handling various tasks like data input and managing correspondence. Be prepared to discuss your organisational strategies and how you prioritise tasks to ensure efficiency.
✨Demonstrate Attention to Detail
Accuracy is key in this role. During the interview, highlight examples from your past experiences where your attention to detail made a significant difference, especially in clerical or administrative tasks.
✨Familiarise Yourself with Office Equipment
Since you'll be operating office equipment like scanners and copiers, it’s beneficial to mention any relevant experience you have. If you’ve used specific systems or tools, be ready to discuss them.
✨Emphasise Teamwork and Communication
This position requires effective communication and teamwork. Prepare to share instances where you've successfully collaborated with colleagues or provided excellent customer service, showcasing your interpersonal skills.
