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For Companies At a Glance
- Tasks: Support exciting projects by coordinating, monitoring, and delivering impactful outcomes.
- Company: Join a dynamic team dedicated to change and integration in Cheshire & Merseyside.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Be part of meaningful projects that make a difference in your community.
- Qualifications: NVQ level 3 or equivalent; strong MS Office skills and project support experience.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
The Change and Integration Programme Support Officer will provide effective programme support to the Cheshire & Merseyside Change and Integration Programme in the co-ordination, delivery and monitoring of the agreed outputs, outcomes and quality levels of delivery in line with the standards developed by the Cheshire and Merseyside Change and Integration Programme.
Main duties and responsibilities
- Develop and maintain project management monitoring and information systems.
- Support the programme governance structures to ensure programmes are appropriately governed, agenda papers are collated and distributed, and actions and decisions are logged.
- Actively pursue matters arising from meetings and chase progress to ensure speedy, accurate and effective follow up actions.
- Work closely with Programme Managers, Project Managers and Business Analysts to identify and escalate slippage in project tasks.
- Maintain, control and update programme and project information.
- Provide standard and customised reports as required from the project management system to enable effective monitoring and decision making.
- Ensure that reporting deadlines are achieved, chasing information as required and challenging the quality of the component data.
- Take responsibility for delivering projects as required ensuring adherence to all PMO requirements throughout the project life cycle.
- Support the PMO resource management function with the acquisition of resources by maintaining relationships with external organisations that can supply resources; contract agencies for staff, plant, equipment, building space etc.
- Provide 1st line resolution for Programme and Project enquiries and project management software issues and problems; record requests for assistance, escalating to senior members of the PMO as necessary and track requests to resolution.
- Process expenditure requests, requisitions, invoices, and other financial documents as necessary.
- Provide and deliver Project Lifecycle and other relevant training and guidance as appropriate.
- Facilitate project meetings, stakeholder and risk workshops and conduct reviews required to deliver bespoke Projects.
- Develop and maintain collaborative working relationships with both internal and external stakeholders.
- Perform other duties considered reasonable, that are commensurate with the grading and designation of the post.
Role specific knowledge, experience and skills
- Qualifications: NVQ level 3 minimum or equivalent in relevant field.
- Experience: Ability to use processes and tools to capture progress against project plans and manage information flows.
- High proficiency in MS Office applications including Word, Excel, Outlook, PowerPoint and project management tools such as MS Project, including excellent keyboard skills.
- An ability to access reference material and information as required.
- Highly developed interpersonal skills with the ability to deal appropriately with a wide range of contacts often at senior level.
- Ability to communicate effectively in writing and orally.
- Ability to maintain confidentiality and operate with discretion and integrity, recognising the commercial and sensitivity of some initiatives.
- Excellent planning and organisation skills.
- Capable of working to and meeting multiple deadlines in a challenging and dynamic environment with a high level of autonomy, using own initiative.
Knowledge and Skills:
- Experience of providing effective and efficient project support in a complex and high paced organisation.
- Data protection, working with sensitive data and information sharing protocols.
- Excellent numeracy, literary, IT and communication skills.
DESIRABLE knowledge, experience and skills
- Qualifications: Degree level qualifications, for example IT. Other training relating to business admin, finance, information systems, social media.
- Experience: Working within adults and/or children's services areas. Experience of project management. Experience of providing effective programme and project assurance. Experience of supporting projects or programmes within a PMO.
- Knowledge and Skills: Experience of supporting projects or programmes within a PMO.
Project Support Officer in Birkenhead employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in project management or support roles. Attend industry events or webinars and don’t be shy about introducing yourself – you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their Change and Integration Programme and think about how your skills can contribute. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the Project Support Officer position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Project Support Officer in Birkenhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Project Support Officer role. We want to see how you can contribute to the Change and Integration Programme, so don’t hold back!
Show Off Your Skills: Don’t forget to showcase your proficiency in MS Office and any project management tools you’ve used. We’re looking for someone who can hit the ground running, so let us know how you’ve used these tools in past roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Programme Inside Out
Before the interview, make sure you thoroughly understand the Cheshire & Merseyside Change and Integration Programme. Familiarise yourself with their goals, outputs, and how they measure success. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with project management tools and techniques. Highlight specific examples where you've successfully managed information flows or supported project governance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and interpersonal skills. Think of scenarios where you've had to chase progress on tasks or resolve issues within a team. Practising these responses can help you articulate your thought process clearly during the interview.
✨Demonstrate Your Communication Skills
Since the role requires excellent communication, be prepared to showcase your written and verbal skills. You might be asked to explain complex information simply or to provide examples of how you've effectively communicated with stakeholders at various levels. Practice articulating your thoughts clearly and concisely.
