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For Companies At a Glance
- Tasks: Help find temporary homes for those in need and support them with empathy.
- Company: Join a council dedicated to public service and community support.
- Benefits: Competitive salary, training opportunities, and a chance to make a difference.
- Why this job: Be part of a team that empowers individuals and improves lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Key responsibilities
- To be responsible for the identification of appropriate and suitable temporary accommodation for homeless applicants.
- To liaise with the letting agents and private sector landlords to secure temporary accommodation (TA) for statutory homeless applicants who meet the threshold for the provision of TA.
- To ensure all interactions with applicants are trauma informed and couched in empathy and sensitivity.
- Responsibility for communication with the applicant about the sourced TA including the provision of details about access and details of the landlord.
- To ensure a clear audit trail related to record keeping of all TA placements and lettings including costs related to the property.
- To ensure all properties secured are listed on the relevant council applications ensuring a digital audit trail.
- To utilise information technology systems to carry out duties in the most efficient and effective manner.
- At all times to carry out responsibilities/duties within the framework of the Council's CARE values and Dignity for All policy.
- To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
- To carry out duties and responsibilities in accordance with the Councils Health and Safety Policy and relevant Health and Safety legislation.
- To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the line manager.
- To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
- To carry out duties and responsibilities in accordance with the councils commitment to customer service excellence and ensure compliance with the customer care standards.
- To be committed to the Councils core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way duties are carried out.
Accommodation Officer employer: 5 Star Recruitment
Contact Detail:
5 Star Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Officer
✨Tip Number 1
Network like a pro! Reach out to people in the accommodation sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on how you can demonstrate empathy and sensitivity in your responses, as these are key traits for an Accommodation Officer.
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with relevant IT systems that could be used in the role. Mentioning your proficiency in these tools during interviews can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to working with us in the accommodation sector.
We think you need these skills to ace Accommodation Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Officer. We want to see how you can bring your unique flair to our team!
Showcase Your Empathy: Since the role involves working with vulnerable individuals, it's crucial to demonstrate your understanding of trauma-informed care. Share examples of how you've approached sensitive situations in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on board with our mission!
How to prepare for a job interview at 5 Star Recruitment
✨Know Your Stuff
Make sure you understand the role of an Accommodation Officer inside out. Familiarise yourself with the responsibilities, especially around liaising with landlords and understanding the needs of homeless applicants. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Empathy is Key
Since the role involves working with vulnerable individuals, be prepared to discuss how you would approach sensitive situations. Think of examples from your past experiences where you've demonstrated empathy and understanding, as this will resonate well with the interviewers.
✨Tech Savvy
Brush up on any relevant IT systems or software that might be used in the role. Being able to talk about how you can efficiently use technology to manage records and communications will set you apart. If you have experience with specific tools, mention them!
✨Align with Core Values
Familiarise yourself with the Council's CARE values and Dignity for All policy. Be ready to discuss how your personal values align with these principles. Showing that you are committed to public service, quality, equality, and empowerment will demonstrate that you’re a great fit for the team.
