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- Tasks: Supervise the reception team and ensure a seamless member experience.
- Company: Luxury private club in the heart of Mayfair.
- Benefits: Up to £50,000 salary, 33 days holiday, and health perks.
- Why this job: Join a prestigious club and elevate your career in luxury hospitality.
- Qualifications: Experience in luxury hospitality and exceptional customer service skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 42000 - 58000 £ per year.
A luxury private member's club in Mayfair seeks a Deputy Reception Manager to maintain a smooth reception area and supervise the team. The ideal candidate has significant prior experience in luxury hospitality and excels in customer service.
Responsibilities include:
- Team supervision
- Upholding club standards
This role offers a salary of up to £50,000, 33 days holiday, and various health and wellness perks including private medical insurance.
Member Experience Lead – Luxury Private Club in Westminster employer: 5 HS - Main Reception
Contact Detail:
5 HS - Main Reception Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Experience Lead – Luxury Private Club in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for the interview by researching the club's values and culture. We want to see how you can fit into their luxury environment, so think about how your experience aligns with their standards.
✨Tip Number 3
Showcase your customer service skills during the interview. We’re talking about real-life examples where you’ve gone above and beyond for guests. Make them feel your passion for luxury hospitality!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Member Experience Lead – Luxury Private Club in Westminster
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in luxury hospitality. We want to see how you've excelled in customer service and what makes you a great fit for our club.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Member Experience Lead.
Be Personable: Remember, this role is all about creating a fantastic experience for our members. Let your personality shine through in your application – we love to see genuine passion for customer service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 5 HS - Main Reception
✨Know the Club Inside Out
Before your interview, make sure you research the luxury private club thoroughly. Understand its values, services, and what sets it apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest and align your answers with their expectations.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your exceptional customer service skills. Think of situations where you went above and beyond for a guest or resolved a challenging issue. This will show them you have the right mindset for maintaining high standards.
✨Team Leadership Experience is Key
As a Deputy Reception Manager, you'll need to supervise a team effectively. Be ready to discuss your leadership style and provide examples of how you've successfully managed a team in a luxury setting. Highlight any training or mentoring you've done to showcase your ability to uplift others.
✨Dress to Impress
In the luxury hospitality sector, first impressions matter. Dress smartly and professionally for your interview to reflect the club's standards. This not only shows respect for the role but also gives you the confidence to present yourself well during the conversation.
