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For Companies At a Glance
- Tasks: Welcome members and guests with a friendly smile while providing top-notch service.
- Company: Join 5 Hertford Street, a luxurious private member's club in Mayfair.
- Benefits: Enjoy 33 days holiday, birthday off, and discounted gym membership.
- Why this job: Be part of a team that creates a home away from home for our members.
- Qualifications: Significant experience in a similar role is essential; restaurant experience is a plus.
- Other info: Flexible shifts, in-house training, and fun social events await you!
The predicted salary is between 21600 - 36000 £ per year.
Overview
Receptionist at 5 Hertford Street, a private member\’s club owned and operated by entrepreneur Robin Birley, located in Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.
Responsibilities
- To welcome members and their guests in a friendly and professional manner.
- Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards.
- To answer the telephone, take bookings and deal with general enquiries.
Experience & Qualifications
- Significant experience in a similar position is essential.
- Experience of working in a busy restaurant is advantageous.
Working Hours
- The role requires flexibility to work 9-hour shifts across the operating hours of 7am to 3am.
- Rotas are on a basis of 5 days out of 6 from Monday to Saturday.
Benefits
- 33 days holiday per year (including bank holidays).
- Birthday day off.
- Discounted gym membership with GymFlex.
- Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist.
- Private medical insurance with AXA.
- Private dental insurance with Bupa.
- Workplace nursery scheme.
- Cycle to Work Scheme.
- Employee Assistance Programme – Hospitality Action.
- Access to a company doctor.
- Eyecare & specs vouchers.
- In-house industry training.
- Sponsored social events.
- Recommend a friend bonus of £750.
- Staff Accommodation (subject to availability).
- Online retail discounts.
- Free English Classes.
- Freshly prepared meals whilst on duty.
Application
If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: up to £36,000 yearly
About 5 Hertford Street
Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.
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Receptionist employer: 5 Hertford Street
Contact Detail:
5 Hertford Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the ins and outs of the club. Research 5 Hertford Street, its vibe, and what makes it special. This way, when you walk in for an interview, you can show off your knowledge and passion for the place!
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the club, so role-play with a friend or family member. Get comfortable with welcoming guests and handling enquiries like a pro. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the classy atmosphere of 5 Hertford Street. A polished appearance shows that you take the role seriously and are ready to represent the club's high standards.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your CV and cover letter. Remember, we’re all about creating a welcoming atmosphere at 5 Hertford Street.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience as a receptionist. Focus on your customer service skills and any experience in busy environments. We love seeing how your background aligns with our values and the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be specific about your experiences and how they relate to the responsibilities listed in the job description. We appreciate a well-thought-out letter that shows you’ve done your homework!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets to the right place. Plus, it shows you’re keen to join our team at 5 Hertford Street!
How to prepare for a job interview at 5 Hertford Street
✨Know the Club Inside Out
Before your interview, take some time to research 5 Hertford Street. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for members and their guests. Prepare examples from your past experiences where you've demonstrated excellent customer service and how you handled challenging situations with grace.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the club's high standards and your commitment to the role.
✨Prepare Questions to Ask
Interviews are a two-way street. Think of insightful questions to ask about the club culture, team dynamics, or what a typical day looks like. This shows you're engaged and serious about the position.
