RB Holdings, renowned for luxury private clubs in London, seeks a Front of House Director to lead member-facing operations across The Marcus and future venues. You will drive service excellence, oversee budgets and labor planning, and shape guest experiences at the highest level.
Key to success will be building a high-performing Concierge team, developing service strategies, and maintaining exceptional standards to attract and retain private members in a sophisticated, evolving club environment.
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Luxury Front of House Director: Club Experience Leader employer: 5-Hertford-Street
RB Holdings is an exceptional employer, offering a vibrant work culture that prioritises personal service and craftsmanship within the hospitality industry. As a Kitchen Porter at our prestigious 5 Hertford Street location, you'll enjoy competitive salary packages, generous holiday allowances, and unique benefits such as well-being days and private medical insurance, all while being part of a dedicated team that values excellence and employee growth.