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- Tasks: Lead the reception team and ensure top-notch customer service in a luxury setting.
- Company: Prestigious hospitality group in Greater London with a focus on excellence.
- Benefits: Competitive salary up to £50,000, gym discounts, and well-being days.
- Why this job: Join a luxury environment and elevate your career in hospitality.
- Qualifications: Significant experience in luxury hospitality and strong leadership skills.
The predicted salary is between 30000 - 70000 £ per year.
A prestigious hospitality group in Greater London is seeking a Deputy Reception Manager to enhance the reception team's efficiency. The ideal candidate will uphold exceptional customer service standards while supervising the team. This role requires significant experience in luxury hospitality settings.
The position comes with a competitive salary of up to £50,000 per annum and offers various perks, including discounted gym memberships and monthly well-being days.
Luxury Reception Lead — Private Members\' Club in London employer: 5 Hertford Street
Contact Detail:
5 Hertford Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Reception Lead — Private Members\' Club in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality scene. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Showcase your personality! When you get that interview, let your passion for exceptional customer service shine through. We want to see how you can elevate the reception experience at a private members’ club.
✨Tip Number 3
Research the company! Familiarise yourself with their values and culture. We’re all about finding the right fit, so knowing what they stand for will help you tailor your approach during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for talented individuals who can bring their luxury hospitality experience to our team.
We think you need these skills to ace Luxury Reception Lead — Private Members\' Club in London
Some tips for your application 🫡
Show Your Passion for Luxury Hospitality: When writing your application, let your love for luxury hospitality shine through. We want to see how your experience aligns with our high standards and how you can contribute to creating an exceptional guest experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy Reception Manager role. Highlight relevant experiences that showcase your leadership skills and customer service excellence in luxury settings. We appreciate a personal touch!
Be Clear and Concise: Keep your application clear and to the point. We’re looking for candidates who can communicate effectively, so make sure your writing is easy to read and free of jargon. A well-structured application will definitely catch our eye!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at 5 Hertford Street
✨Know Your Luxury Hospitality Inside Out
Before the interview, brush up on your knowledge of luxury hospitality standards. Familiarise yourself with the latest trends in customer service and what sets a prestigious venue apart. This will show that you’re not just experienced but also passionate about the industry.
✨Showcase Your Leadership Skills
As a Deputy Reception Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved efficiency. This will highlight your capability to enhance the reception team's performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations in a luxury setting. Think about scenarios like dealing with difficult guests or managing high-pressure situations. Practising your responses will help you articulate your problem-solving skills confidently.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Be ready to discuss your approach to delivering outstanding service and how you ensure your team maintains these standards. Sharing anecdotes that illustrate your commitment to customer satisfaction will resonate well with the interviewers.
