Head of Product & Data Strategy - Hospitality Tech in London

RB Holdings is a world-leading luxury Hospitality & Leisure group, renowned for creating unforgettable experiences, exceptional service, and beautifully crafted spaces and products. Founded in 2012 by visionary entrepreneur Robin Birley, the group is home to some of London's most sought‐after private members' clubs, including the iconic 5 Hertford Street and the elegant Oswald's in Mayfair. Over the years, our portfolio has expanded to include the beloved Birley Bakery & Chocolate Shops in Chelsea and, most recently, our first international ventures — Maxime's Club and Birley Bakery in New York City. Other group businesses include Birley Sandwiches, comprising 9 stores across the City and Canary Wharf. In Summer 2027, we will unveil The Carrington, a business club located in Mayfair. It will blend elevated dining, a state‐of‐the‐art wellness centre, beautifully curated meeting and drawing rooms, and exceptional business support — all styled with the unmistakable flair that defines the Robin Birley clubs.

This is an exciting time to join the company. We are now seeking a Head of Product to work within our Group Technology Team, based in our Headquarters in Mayfair.

The key responsibilities of our Head of Product will be:

• Lead the end‐to‐end strategy and architecture for all core business applications, ensuring a unified, scalable, and future‐proof systems ecosystem.
• Own the Group's data and BI strategy, driving high‐quality analytics, reliable reporting, and a data‐driven culture.
• Oversee application lifecycle management for key platforms such as Salesforce, MuleSoft, Tableau, Snowflake, NetSuite, and Tevalis.
• Strengthen system integration and stability to ensure accurate, timely data flows and minimal downtime.
• Partner with senior leaders to align technology strategy with business goals and support effective planning and decision‐making.
• Drive operational excellence through supplier management, budget optimisation, and enhanced system performance and user experience.
• Translate cross‐functional business needs into scalable solutions across various teams.
• Maintain strong data governance and security, ensuring compliance, protecting sensitive information, and safeguarding data quality across all systems.

The benefits you will receive as Head of Product include:

• Competitive salary
• 33 days holiday per year (including bank holidays)
• Private medical and dental insurance with BUPA.
• Enhanced employer contributions in our pension scheme.

Experience and qualities required to be our Head of Product include:

• 8+ years in business applications, enterprise systems, application architecture and Solution architecture.
• 5 years of hands-on Salesforce experience.
• Strong understanding of integrations, APIs, middleware, and data platforms.
• Experience managing or implementing Integrations, Business Intelligence and Data Warehouse technologies (e.g., Snowflake, Data cloud, Tableau, MuleSoft).
• Proven leadership in multi‐system SaaS environments.
• Strong stakeholder management and solution‐design capabilities.
• Experience in hospitality, membership, leisure, lifestyle clubs, or multi‐site operations.
• Exposure to modern data modelling and forecasting approaches.
• Background in legacy and modern enterprise integration platforms (e.g., MuleSoft and Point 2 Point).

Skills:

• Collaborative communicator, effective with both technical and non‐technical teams.
• Strategic thinker with an analytical and data‐driven mindset.
• Ability to prioritise based on business needs.
• Able to balance long-term system vision with day-to-day operational needs.
• Proactive, organised, and comfortable shaping strategy in a scaling organisation.
• Expert understanding of data.
• Proactive, with excellent communication and influencing skills.

If you feel that you have the experience and skills to join us as Head of Product then apply by forwarding your up-to-date CV to the link below.