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- Tasks: Assist in managing the reception team and ensure exceptional guest experiences.
- Company: Join a prestigious hospitality group with a focus on personal service and craftsmanship.
- Benefits: Competitive salary, 33 days holiday, and opportunities for career growth.
- Why this job: Be part of a dynamic team in exclusive venues in London and New York.
- Qualifications: Experience in hospitality and strong leadership skills required.
- Other info: Work in a vibrant environment with a commitment to excellence.
The predicted salary is between 36000 - 60000 £ per year.
RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.
We are currently seeking a Deputy Reception Manager to join our Reception team at 5 Hertford Street.
Why work with us:
- Salary of up to £50,000 per annum
- 33 days holiday per year (including bank holidays)
Deputy Reception Manager in London employer: 5 Hertford Street
Contact Detail:
5 Hertford Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Reception Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to RB Holdings. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your personality! When you get an interview, let your passion for hospitality shine through. We want to see how you connect with others and your commitment to personal service.
✨Tip Number 3
Research the company culture! Dive into what makes RB Holdings tick. Knowing our values will help you tailor your approach and show us you're a perfect fit for our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our fantastic team at 5 Hertford Street.
We think you need these skills to ace Deputy Reception Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and authenticity can make a big difference.
Tailor Your Application: Make sure to customise your application for the Deputy Reception Manager role. Highlight your relevant experience and skills that align with our values of discretion and personal service. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and why you want to join us at RB Holdings. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our growing hospitality group.
How to prepare for a job interview at 5 Hertford Street
✨Know the Company Inside Out
Before your interview, make sure you research RB Holdings thoroughly. Understand their values, the unique offerings of their clubs, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest and align your answers with their ethos.
✨Showcase Your Customer Service Skills
As a Deputy Reception Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you handled difficult situations and ensured a memorable experience, as this will resonate well with their focus on personal service.
✨Dress to Impress
In the hospitality industry, first impressions matter. Dress smartly and professionally for your interview, reflecting the high standards of RB Holdings. A polished appearance shows that you take the opportunity seriously and understand the importance of presentation in this role.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare insightful questions about the team dynamics, the company culture, or future developments at RB Holdings. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
