At a Glance
- Tasks: Welcome guests and manage reservations for an exceptional dining experience.
- Company: Join a prestigious hospitality group with exclusive venues in London and New York.
- Benefits: Enjoy a competitive salary, 33 days holiday, and wellness perks like gym discounts.
- Other info: Fixed-term maternity cover role with great career growth opportunities.
- Why this job: Be part of a dynamic team delivering top-notch service in a luxury environment.
- Qualifications: Experience in hospitality and excellent communication skills are a plus.
The predicted salary is between 36724 - 36724 £ per year.
*This is a fixed-term maternity cover opportunity, ideal for someone looking to join a fast-paced and professional hospitality environment.
RB Holdings is a growing hospitality group shaping some of the most distinctive private members' clubs and food businesses in London and New York.
Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.
Our London portfolio includes 5 Hertford Street, Oswald's, and Birley Bakery and Chocolate Shop in Chelsea.
In 2025, we expanded internationally with the opening of Maxime's, alongside a new Birley Bakery in New York City.
We are currently seeking a Host to join our Upper Floor Restaurant team at 5 Hertford Street.
Why work with us as a Host?
- Salary of £36,724,00 per annum + discretionary service
- 33 days holiday per year (including bank holidays)
- Discounted gym membership with Gym Flex.
- Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist.
- Private medical + dental insurance with BUPA.
- Employee Assistance Programme
- Online retail discounts
- Workplace nursery scheme.
- Cycle to Work Scheme.
- Eyecare & glasses vouchers.
- Recommend a friend bonus of £1,000.
- Freshly prepared meals whilst on duty.
• And more!
Working Hours
- Shifts are between Monday - Saturday
- Shift times vary on a rota basis and can fall between 11:00am and 1:00am.
- The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
- This is a fixed term, maternity cover role
What you will do
- Deliver a warm and professional welcome, creating an exceptional experience for members and guests from arrival through to departure.
- Manage restaurant reservations efficiently, maximising covers and supporting revenue targets.
- Take food and beverage orders accurately while providing knowledgeable recommendations on menus and service styles.
- Maintain detailed guest profiles and preferences, ensuring a personalised and seamless dining experience.
What are we looking for?
- Experience of working in a similar fast paced role in a luxury hotel, restaurant or private member's club advantageous
- Organised, professional with excellent people skills.
- Attention to detail, ability to work on own initiative.
- Excellent verbal and written communication skills
- Knowledge of Seven Rooms system is beneficial
- #J-18808-Ljbffr
Host employer: 5-Hertford-Street
RB Holdings is an exceptional employer, offering a vibrant work culture that prioritises personal service and craftsmanship within the hospitality industry. As a Kitchen Porter at our prestigious 5 Hertford Street location, you'll enjoy competitive salary packages, generous holiday allowances, and unique benefits such as well-being days and private medical insurance, all while being part of a dedicated team that values excellence and employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Host
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at 5-Hertford-Street
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at 5-Hertford-Street. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
