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- Tasks: Lead product strategy and architecture for innovative hospitality technology solutions.
- Company: Join a luxury hospitality group known for unforgettable experiences and exceptional service.
- Benefits: Enjoy 33 days holiday, private health insurance, and enhanced pension contributions.
- Other info: Exciting growth opportunities in a prestigious company with a vibrant culture.
- Why this job: Shape the future of hospitality tech while working in a dynamic, creative environment.
- Qualifications: 8+ years in business applications and strong Salesforce experience required.
The predicted salary is between 80000 - 100000 ÂŁ per year.
RB Holdings is a world-leading luxury Hospitality & Leisure group, renowned for creating unforgettable experiences, exceptional service, and beautifully crafted spaces and products. Founded in 2012 by visionary entrepreneur Robin Birley, the group is home to some of London’s most sought‑after private members’ clubs, including the iconic 5 Hertford Street and the elegant Oswald’s in Mayfair. Over the years, our portfolio has expanded to include the beloved Birley Bakery & Chocolate Shops in Chelsea and, most recently, our first international ventures — Maxime’s Club and Birley Bakery in New York City. Other group businesses include Birley Sandwiches, comprising 9 stores across the City and Canary Wharf. In Summer 2027, we will unveil The Carrington, a business club located in Mayfair. It will blend elevated dining, a state‑of‑the‑art wellness centre, beautifully curated meeting and drawing rooms, and exceptional business support — all styled with the unmistakable flair that defines the Robin Birley clubs.
This is an exciting time to join the company. We are now seeking a Head of Product to work within our Group Technology Team, based in our Headquarters in Mayfair. The key responsibilities of our Head of Product will be:
- Lead the end‑to‑end strategy and architecture for all core business applications, ensuring a unified, scalable, and future‑proof systems ecosystem.
- Own the Group’s data and BI strategy, driving high‑quality analytics, reliable reporting, and a data‑driven culture.
- Oversee application lifecycle management for key platforms such as Salesforce, MuleSoft, Tableau, Snowflake, NetSuite, and Tevalis.
- Strengthen system integration and stability to ensure accurate, timely data flows and minimal downtime.
- Partner with senior leaders to align technology strategy with business goals and support effective planning and decision‑making.
- Drive operational excellence through supplier management, budget optimisation, and enhanced system performance and user experience.
- Translate cross‑functional business needs into scalable solutions across various teams.
- Maintain strong data governance and security, ensuring compliance, protecting sensitive information, and safeguarding data quality across all systems.
The benefits you will receive as Head of Product include:
- Competitive salary
- 33 days holiday per year (including bank holidays)
- Private medical and dental insurance with BUPA.
- Enhanced employer contributions in our pension scheme
Experience:
- 8+ years in business applications, enterprise systems, application architecture and Solution architecture
- 5 years of hands on Salesforce experience
- Strong understanding of integrations, APIs, middleware, and data platforms.
- Experience managing or implementing Integrations, Business Intelligence and Data Warehouse technologies (e.g., Snowflake, Data cloud, Tableau, MuleSoft).
- Proven leadership in multi‑system SaaS environments.
- Strong stakeholder management and solution‑design capabilities.
- Experience in hospitality, membership, leisure, lifestyle clubs, or multi‑site operations.
- Exposure to modern data modelling and forecasting approaches.
- Background in legacy and modern enterprise integration platforms (e.g., MuleSoft and Point 2 Point).
Skills:
- Collaborative communicator, effective with both technical and non‑technical teams.
- Strategic thinker with an analytical and data‑driven mindset.
- Ability to prioritise based on business needs.
- Able to balance long‑term system vision with day‑to‑day operational needs.
- Proactive, organised, and comfortable shaping strategy in a scaling organisation.
- Expert understanding of data.
- Proactive, with excellent communication and influencing skills.
If you feel that you have the experience and skills to join us as Head of Product then apply by forwarding your up-to-date CV to the link below.
Head of Product employer: 5 Hertford Street
Contact Detail:
5 Hertford Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to RB Holdings. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio or case studies, bring them along to interviews. It’s all about demonstrating how you can add value to their team.
✨Tip Number 3
Prepare for the unexpected! Research common interview questions for Head of Product roles and practice your responses. But also be ready for curveballs that test your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Head of Product
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Product role. Highlight your experience with business applications and data strategies, and don’t forget to mention any relevant leadership roles you've had in similar environments.
Showcase Your Achievements: We want to see what you’ve accomplished! Use specific examples to demonstrate how you’ve driven operational excellence or improved system performance in your previous roles. Numbers and metrics can really make your application stand out.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the hospitality and leisure industry, and how your skills align with our vision at RB Holdings. Keep it engaging and personal!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at 5 Hertford Street
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Salesforce, Tableau, and Snowflake. Brush up on your knowledge of integrations and data platforms, as you’ll likely be asked to discuss how you’ve used these tools in past roles.
✨Showcase Your Leadership Skills
As a Head of Product, you’ll need to demonstrate your leadership capabilities. Prepare examples of how you’ve successfully led teams or projects, particularly in multi-system SaaS environments. Highlight your experience in stakeholder management and how you’ve aligned technology strategies with business goals.
✨Understand the Business Context
RB Holdings is all about creating exceptional experiences. Familiarise yourself with their portfolio and think about how your role can enhance their offerings. Be ready to discuss how you can translate cross-functional business needs into scalable tech solutions that align with their vision.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios where you had to balance long-term system vision with day-to-day operational needs. Practise articulating your thought process clearly, as this will showcase your analytical mindset.