Cocktail Waiter / Waitress

Cocktail Waiter / Waitress

Full-Time 29000 - 41000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch drinks and service while building great relationships with guests.
  • Company: Join RB Holdings, the team behind Mayfair's exclusive venues.
  • Benefits: Enjoy a competitive salary, 33 days holiday, and wellness perks.
  • Why this job: Be part of a luxury experience and make memorable moments for members.
  • Qualifications: Previous experience in hospitality, especially in luxury settings.
  • Other info: Flexible shifts, staff accommodation, and fun social events await!

The predicted salary is between 29000 - 41000 £ per year.

This role is expected to commence in January. Welcome to RB Holdings - Where a World of Opportunity Awaits at Mayfair’s most exclusive venues. We are owned and operated by visionary entrepreneur Robin Birley, the force behind the renowned private member’s clubs 5 Hertford Street & Oswald’s. We are currently seeking a Cocktail Waiter to join our Upper Floors Bar team at 5 Hertford Street, our beautifully appointed private member’s club located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.

Benefits & Compensation

  • Salary of £36,500 + discretionary service charge
  • 33 days holiday per year (including bank holidays)
  • Birthday day off
  • Discounted gym membership with GymFlex
  • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
  • Private medical insurance with Bupa
  • Private dental insurance with Bupa
  • Workplace nursery scheme
  • Cycle to Work Scheme
  • Employee Assistance Programme – Hospitality Action
  • Access to a company doctor
  • Eyecare & specs vouchers
  • In‑house industry training
  • Sponsored social events
  • Recommend a friend bonus of £1,000
  • Staff accommodation (subject to availability)
  • Online retail discounts
  • Free English classes
  • Freshly prepared meals whilst on duty

Working Hours

Rota basis with shifts falling between Monday – Saturday. Shifts range between 9:30 am – 2 am on a rota basis. Bank holidays and the Christmas period off – our venues are closed.

What You Will Do

  • Ensure the highest standard of drinks and service are consistently demonstrated.
  • Develop and maintain positive guest and colleague relations.
  • Confidently recommend drinks selections to match the guests’ needs.
  • Sense guest needs and quickly respond to maximise satisfaction.

What Are We Looking For?

  • Experience in a similar role, in a luxury hotel, restaurant or private member’s club.

Seniority Level Entry level

Employment Type Full‑time

Job Function Management and Manufacturing

Industries Hospitality

Location London, England, United Kingdom

Cocktail Waiter / Waitress employer: 5 Hertford Street

At RB Holdings, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. Located in the prestigious Mayfair area, our team enjoys competitive salaries, generous holiday allowances, and unique benefits such as in-house training and wellness days, all while working in an environment that feels like a home away from home. Join us at 5 Hertford Street, where your contributions are valued, and every day brings new opportunities to connect with our esteemed members.
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Contact Detail:

5 Hertford Street Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cocktail Waiter / Waitress

✨Tip Number 1

Get to know the venue! Before your interview, pop by 5 Hertford Street and soak in the atmosphere. Familiarising yourself with the space will help you feel more confident and show your genuine interest in the role.

✨Tip Number 2

Practice your drink recommendations! Brush up on cocktail knowledge and be ready to suggest drinks that match different tastes. This will impress during your interview and show you’re already thinking like a Cocktail Waiter.

✨Tip Number 3

Network like a pro! Connect with current staff or alumni from similar roles. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn about the club culture.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Cocktail Waiter / Waitress

Customer Service Skills
Drink Knowledge
Communication Skills
Attention to Detail
Interpersonal Skills
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Sales Skills
Positive Attitude
Multitasking

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of humour or a personal story can make your application stand out.

Tailor Your Application: Make sure to tailor your application specifically for the Cocktail Waiter/Waitress role. Highlight any relevant experience in luxury settings and how you can contribute to our aim of providing a home away from home for our members.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. We appreciate straightforwardness, so don’t waffle!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at 5 Hertford Street!

How to prepare for a job interview at 5 Hertford Street

✨Know Your Cocktails

Brush up on your cocktail knowledge before the interview. Be ready to discuss popular drinks, ingredients, and even suggest pairings. This shows your passion for the role and helps you connect with the interviewers.

✨Showcase Your People Skills

As a Cocktail Waiter/Waitress, building rapport with guests is key. Prepare examples of how you've successfully interacted with customers in the past. Highlight your ability to read situations and respond to guest needs quickly.

✨Dress to Impress

First impressions matter! Dress smartly and appropriately for the interview, reflecting the upscale environment of Mayfair’s exclusive venues. A polished appearance will demonstrate your understanding of the club's standards.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the team. Inquire about the training provided or how they maintain high service standards. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Cocktail Waiter / Waitress
5 Hertford Street
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