At a Glance
- Tasks: Serve cocktails and ensure top-notch service for our exclusive members.
- Company: Join 5 Hertford Street, a luxurious private members' club in Mayfair.
- Benefits: Enjoy 33 days holiday, gym discounts, and private health insurance.
- Why this job: Be part of a vibrant team in a prestigious setting with great social events.
- Qualifications: Experience in luxury hospitality is a plus, but passion is key!
- Other info: Shifts are Monday to Saturday, with Sundays off and free meals on duty.
5 Hertford Street is the beautifully appointed private members' club owned and operated by entrepreneur Robin Birley, located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.
We are currently looking for a Cocktail Waiter/Waitress to join our team.
The company benefits our Cocktail Waiter/Waitress will receive are:
- 33 days holiday per year (including bank holidays)
- Birthday day off
- Discounted gym membership with GymFlex
- Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
- Private medical insurance with Bupa
- Private dental insurance with Bupa
- Workplace nursery scheme
- Cycle to Work Scheme
- Employee Assistance Programme Hospitality Action
- Access to a company doctor
- Eyecare & specs vouchers
- In-house industry training
- Sponsored social events
- Recommend a friend bonus of £1000
- Staff Accommodation (subject to availability)
- Online retail discounts
- Free English Classes
- Freshly prepared meals whilst on duty
The responsibilities of the Cocktail Waiter/Waitress are:
- Ensuring a fast, attentive and efficient service is provided to members and their guests.
- Develop good member relations, anticipating guest needs.
- Thoroughly understand the Club Standards in food presentation, beverage, and service.
The Experience & Qualifications required of our Cocktail Waiter/Waitress are:
- Experience of working in a luxury hotel, restaurant or private members club advantageous.
The working hours: Shifts are between Monday - Saturday. The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
If you feel that you have the experience and skills to join us as Cocktail Waiter/Waitress at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Cocktail Waiter employer: 5 Hertford Street
Contact Detail:
5 Hertford Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cocktail Waiter
✨Tip Number 1
Familiarise yourself with the cocktail menu and the types of drinks served at 5 Hertford Street. Being knowledgeable about the offerings will impress during any informal chats or interviews.
✨Tip Number 2
Network with current or former employees of the club. They can provide insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the club, whether it's through social media or in person. Showing that you can engage positively with potential members is key.
✨Tip Number 4
Research the values and mission of 5 Hertford Street. Aligning your personal values with those of the club can help you stand out as a candidate who truly fits the team.
We think you need these skills to ace Cocktail Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury hospitality or similar roles. Emphasise any previous work as a cocktail waiter or in a private members club, showcasing your skills in customer service and beverage knowledge.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the hospitality industry. Mention why you want to work at 5 Hertford Street specifically, and how your experience aligns with their values of providing exceptional service.
Showcase Your Personality: In both your CV and cover letter, let your personality shine through. The role requires building good member relations, so demonstrate your interpersonal skills and ability to anticipate guest needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at 5 Hertford Street
✨Know the Club Inside Out
Before your interview, make sure to research 5 Hertford Street thoroughly. Understand its values, atmosphere, and what makes it unique. This will help you demonstrate your genuine interest in the club and how you can contribute to its member-focused service.
✨Showcase Your Customer Service Skills
As a Cocktail Waiter, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to anticipate needs and build rapport with customers, as this aligns with the club's aim of creating a home away from home.
✨Demonstrate Your Knowledge of Cocktails
Familiarise yourself with popular cocktails and their ingredients. Be ready to discuss your favourite drinks and any experience you have in mixology. This shows that you are passionate about the role and can provide knowledgeable recommendations to members.
✨Dress to Impress
Given the luxury setting of 5 Hertford Street, your appearance matters. Dress smartly and professionally for the interview to reflect the high standards of the club. This not only shows respect for the interviewers but also gives them a glimpse of how you would present yourself to members.