At a Glance
- Tasks: Assist in managing the reception team and ensure exceptional member experiences.
- Company: 5 Hertford Street is a luxurious private members' club in Mayfair, owned by entrepreneur Robin Birley.
- Benefits: Enjoy 33 days of holiday and other exciting perks.
- Why this job: Join a vibrant team in a prestigious environment that values personal connections and comfort.
- Qualifications: Previous experience in hospitality or customer service is preferred.
- Other info: This role offers a unique opportunity to work in an exclusive setting.
The predicted salary is between 30000 - 42000 £ per year.
5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team.
The additional benefits are: 33 days holiday.
Assistant Reception Manager employer: 5 Hertford Street
Contact Detail:
5 Hertford Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reception Manager
✨Tip Number 1
Familiarise yourself with the culture and values of 5 Hertford Street. Understanding their commitment to providing a home away from home will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of 5 Hertford Street. They can provide valuable insights into the work environment and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to showcase your customer service skills. As an Assistant Reception Manager, you'll need to demonstrate your ability to create a welcoming atmosphere and handle member inquiries effectively.
✨Tip Number 4
Research common challenges faced in reception management roles. Being able to discuss how you would tackle these issues can set you apart from other candidates during interviews.
We think you need these skills to ace Assistant Reception Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Assistant Reception Manager position. Tailor your application to highlight relevant experience in customer service and team management.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of 5 Hertford Street that resonate with you, such as their commitment to member satisfaction and creating a welcoming environment.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or reception management. Use bullet points to clearly outline your achievements and how they relate to the skills required for the Assistant Reception Manager position.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a front-of-house role.
How to prepare for a job interview at 5 Hertford Street
✨Know the Club Inside Out
Before your interview, make sure to research 5 Hertford Street thoroughly. Familiarise yourself with its history, values, and the services it offers. This will show your genuine interest in the club and help you answer questions more effectively.
✨Demonstrate Your People Skills
As an Assistant Reception Manager, you'll be interacting with members regularly. Prepare examples of how you've successfully managed customer relationships in the past. Highlight your ability to remember names and preferences, as this aligns with the club's ethos.
✨Showcase Your Organisational Skills
The role requires excellent organisational abilities. Be ready to discuss how you prioritise tasks and manage time effectively. You might want to share specific instances where your organisational skills led to a positive outcome.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the club's culture, team dynamics, and expectations for the Assistant Reception Manager role. This not only shows your enthusiasm but also helps you determine if it's the right fit for you.