Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead training sessions and support technicians in their professional development.
- Company: Join a growing fire and security solutions provider with a collaborative culture.
- Benefits: Earn up to £52,000, enjoy 22 days holiday, and receive a company vehicle.
- Why this job: Make a real impact by developing skills in a high-performing team.
- Qualifications: Experience in technical roles and strong IT skills are essential.
- Other info: Flexible working patterns with opportunities for career growth.
The predicted salary is between 42000 - 60000 £ per year.
Location: Manchester/ Liverpool
Salary: £52,000 basic + 22 days holiday + company vehicle
Industry: Fire & Security / Technical Services
ABOUT
Our client, a growing fire and security solutions provider, is seeking a Technical Support Manager to support their internal Academy program. This role is responsible for coaching, upskilling, and developing technicians through a 7-month structured training program. The position combines classroom-based training with on-site support, and occasional overnight stays may be required depending on the training schedule.
Benefits
- Competitive salary up to £52,000 basic
- Professional development
- Opportunity to work across fire, EML, extinguishers, intruder, access control, and CCTV systems
- Flexible working patterns and occasional overnight travel
- Be part of a small, high-performing team
Responsibilities
- Delivering Academy training sessions, both classroom-based and on-site
- Supporting technicians to gain qualifications and improve performance
- Monitoring progress, assessing skills, and providing feedback
- Maintaining training records and content
- Assisting field engineers when required and supporting site visits
Requirements
- Previous experience in technical roles (senior engineer considered) within fire, security, or related industries
- Knowledge of fire, EML, extinguishers, intruder, access control, and CCTV systems
- Strong IT and networking skills
- Self-motivated, organised, and performance-driven
- Willingness to travel occasionally and stay overnight if required
Desirable: Academy/trainer experience, technical certifications, and staff development experience
Why Join?
This is a fantastic opportunity to join a respected company, supporting a structured Academy program, developing technicians, and working in a high-performing, collaborative environment with career growth and professional development.
Apply Now!
If you’re an experienced Technical Support Manager or Senior Engineer, this role offers strong earning potential, hands-on leadership, and the chance to make a tangible impact on trainee and technician development.
Fire and Security Technical Support Manager in Wigan employer: 4way Recruitment
Contact Detail:
4way Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Technical Support Manager in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical support and training. Think about your past experiences and how they relate to the role of Technical Support Manager. We want you to shine!
✨Tip Number 3
Showcase your skills! If you have any certifications or relevant training, make sure to highlight them during interviews. This is your chance to demonstrate your expertise in fire systems, CCTV, and more.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Fire and Security Technical Support Manager in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fire and security systems, especially if you've worked in technical roles before. We want to see how your skills align with the Technical Support Manager position, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about developing technicians and how your previous experience makes you a great fit for our Academy program. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Training Experience: If you have any experience in training or coaching, make sure to highlight that in your application. We’re looking for someone who can deliver effective training sessions, so share examples of how you’ve helped others improve their skills in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at 4way Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems, especially EML, extinguishers, intruder alarms, access control, and CCTV. Being able to discuss these topics confidently will show that you're the right fit for the Technical Support Manager role.
✨Showcase Your Coaching Skills
Since this role involves training and upskilling technicians, be prepared to share examples of how you've successfully coached or mentored others in the past. Highlight any experience you have with structured training programs or performance management.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle on-site support or assess a technician's skills. Demonstrating your problem-solving abilities will set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions about the Academy program and the company's approach to technician development. This shows your genuine interest in the role and helps you understand how you can contribute to their success.