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For Companies At a Glance
- Tasks: Join us as a Security Service Engineer, servicing alarms and CCTV systems.
- Company: Be part of a leading fire and security company with 20+ years of experience.
- Benefits: Enjoy a competitive salary, paid travel time, overtime rates, and 25 days holiday.
- Why this job: Work in a dynamic environment, manage your own time, and provide top-notch customer service.
- Qualifications: 3+ years in security systems; IP network experience is a plus but not essential.
- Other info: Local candidates are encouraged to apply; we value your skills and dedication.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Security Service and Small Works Engineer – £36,000 Basic
Location: Stoke on Trent, Manchester, Birmingham, Derby
Salary: £36,000 basic
Industry: CCTV | Intruder Alarms | Access Control
Responsibilities
- Servicing and performing small works on CCTV, intruder alarms, and access control systems
- Fault finding and reactive maintenance
- Travel to customer sites, predominantly within 50 miles of Birmingham (80%) but must be willing to travel further afield when needed
- Participation in call-out rota
- Working independently with minimal supervision
- Completing reports, service sheets, and relevant documentation accurately
Requirements
- Experience with Menvier, Texecom, Honeywell, Orisec, Uniview, Paxton
- Strong service and small works skills across CCTV, intruder alarms, and access control
- Ability to work independently across varying locations
- Full UK driving licence
Benefits
- £36,000 basic salary
- Van provided with private use
- Travel time paid for journeys over 45 minutes each way (£25 per hour)
- Overtime available at £25 per hour; if working away, hotel, breakfast, and dinner provided, plus £50
- Call-out rota 1 in 3, 99% of sites accessible via remote connection
- Standby pay: £10 per phone call
- 20 days holiday plus bank holidays, 3 days paid at Christmas
- Sick pay: 20 rolling days after probation at management discretion
- PDA, smartphone, and laptop provided
Why Join?
- Be part of a growing team, expanding from 3 to 4 engineers
- Attractive travel and overtime remuneration
- Private use company van and modern tools (PDA, smartphone, laptop)
- Flexible call-out and standby arrangements
- Professional development in a supportive, reputable security company
Apply Now
If you\’re an experienced Security Service and Small Works Engineer based in or near Stoke on Trent, Manchester, Birmingham, or Derby, this is your chance to join a growing team with strong earning potential and excellent perks.
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Security Service Engineer employer: 4way Recruitment
Contact Detail:
4way Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with security systems during any conversations or interviews. Discuss specific projects where you've serviced intruder alarms, CCTV, or access control systems, as this will demonstrate your expertise and suitability for the role.
✨Tip Number 2
Familiarise yourself with the latest British Standards related to security systems. Being knowledgeable about these standards can set you apart from other candidates and show that you are committed to maintaining high-quality service.
✨Tip Number 3
Network with professionals in the fire and security industry. Attend local events or join online forums to connect with others in the field. This can lead to valuable insights and potentially even referrals for job openings.
✨Tip Number 4
Prepare to discuss your time management skills, as the role requires managing your own schedule effectively. Think of examples where you've successfully prioritised tasks or handled multiple jobs simultaneously to ensure customer satisfaction.
We think you need these skills to ace Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in servicing security systems, particularly intruder alarms, access control, and CCTV. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with IP-based networks and any relevant qualifications like the 18th Edition or NVQ, even if they are not essential.
Highlight Customer Service Skills: Since providing excellent customer service is a key responsibility, include examples of how you've successfully managed customer relationships in previous roles. This will show that you understand the importance of this aspect in the job.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the security industry.
How to prepare for a job interview at 4way Recruitment
✨Showcase Your Experience
Make sure to highlight your 3+ years of experience servicing security systems. Be prepared to discuss specific projects you've worked on, particularly with intruder alarms, access control, and CCTV systems.
✨Demonstrate Technical Knowledge
Familiarise yourself with the latest technologies in security systems, especially IP-based networks. Even if you don't have direct experience, showing a willingness to learn and adapt can impress the interviewers.
✨Emphasise Customer Service Skills
Since providing excellent customer service is key in this role, prepare examples of how you've successfully managed client relationships or resolved issues in previous positions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage your time effectively. Think of scenarios where you had to troubleshoot a security system or prioritise multiple tasks.
