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For Companies At a Glance
- Tasks: Manage relationships with high-end venues and promote our services.
- Company: Join a dynamic team at 4Wall, a leader in the event tech industry.
- Benefits: Full-time role with opportunities for career growth and development.
- Why this job: Be at the forefront of exciting events and cutting-edge technology.
- Qualifications: Experience in account management and technical knowledge in audio-visual events.
- Other info: Inclusive workplace that values diversity and innovative ideas.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Account Manager to maintain and develop our relationship within a large high end London venue. We’re looking for a candidate with extensive account management experience working with high end venues and clients. The ideal candidate will also have technical experience in the audio visual event sector. The successful candidate will have excellent account management skills, the ability to multitask and should thrive under pressure in a fast paced environment.
Primary Responsibilities
- Acting as the main point of contact you will work with the venue to sell space and promote our services, identify new opportunities and develop new ideas.
- You will provide technical advice and manage clients’ technical requirements, liaising as to client specifications and operational deliverables to ensure consistently high client satisfaction levels are achieved.
- Assisting with the supervision of the on‑site technical team to ensure that the delivery of the job is both efficient and technically sound.
- Liaising with clients and our technical team both in advance of and during an event to ensure that the client receives the highest level of service at all times.
- Contributing to post‑event review meetings and regular Sales meetings.
Qualifications and pre‑requisites
- Experience in account management of large scale conferences and live technical events.
- A broad technical knowledge base across all areas of video, sound, lighting, networking and IT.
- Commercial awareness and Budgetary skills – demonstrate a clear understanding of company business and the ability to effectively balance cost, quality and ensure profitability.
- The ability to work well in a fast paced environment.
- Flexibility – the ability to facilitate overtime including early mornings, late evenings and some weekend working.
- Highly client focused (as delivering the best quality service to our clients is at the heart of what we do).
- A great team player.
Working hours
Full time.
4Wall is an equal opportunities employer. We celebrate diversity and promote an environment of inclusiveness where each and every idea is heard and all employees can achieve and contribute to the company’s success. It’s the experience, ideas and passion of our employees that make 4Wall who we are! If you are self‑motivated, flexible and have the required skills and abilities together with the desire to work with some of the most exciting technologies around in a company who are committed to career growth and development, apply now.
Venue Account Manager employer: 4Wall
Contact Detail:
4Wall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Account Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the audio-visual sector. You never know who might have a lead on your dream Venue Account Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past successes in account management and technical projects. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! Reach out to venues directly and express your interest in working with them. A personal touch can go a long way in landing that perfect job.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you, and applying directly can give you an edge in the hiring process.
We think you need these skills to ace Venue Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Venue Account Manager role. Highlight your account management experience, especially with high-end venues, and any technical skills in audio-visual events. We want to see how your background fits our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts and delivered exceptional service in fast-paced environments. We love a good story!
Showcase Your Technical Knowledge: Since this role requires a broad technical knowledge base, don’t shy away from mentioning your expertise in video, sound, lighting, networking, and IT. We’re keen to know how you can contribute to our technical team and enhance client satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at 4Wall
✨Know Your Venue Inside Out
Before the interview, do your homework on the venue you'll be managing. Familiarise yourself with its layout, services, and any recent events held there. This will not only show your enthusiasm but also help you discuss how you can enhance their offerings.
✨Showcase Your Technical Savvy
Since the role requires technical knowledge in audio-visual sectors, be prepared to discuss specific technologies you've worked with. Bring examples of how you've successfully managed technical requirements in past events to demonstrate your expertise.
✨Demonstrate Your Client-Focused Approach
Highlight your experience in maintaining client relationships. Share stories that illustrate how you've gone above and beyond to ensure client satisfaction, especially in high-pressure situations. This will resonate well with their focus on delivering top-notch service.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various scenarios, such as last-minute changes or technical issues during an event. Think through your responses ahead of time, focusing on your problem-solving skills and ability to stay calm under pressure.
