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- Tasks: Manage and develop client accounts while growing your own portfolio.
- Company: Join a dynamic team in the exciting Audio Visual events industry.
- Benefits: Full-time role with opportunities for career growth and development.
- Why this job: Be part of delivering exceptional client service in a fast-paced environment.
- Qualifications: 5+ years in account management within the AV industry required.
- Other info: Collaborative culture with a focus on innovation and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and client focused Senior Account Manager to join our growing team. Based at our head office in Harlow, you will be responsible for managing and developing designated client accounts, whilst also actively growing your own portfolio of business.
The ideal candidate will have experience in managing high end client portfolios within the AV industry, a flexible can do attitude, outstanding organisation and communication skills, the ability to work well under pressure and the desire to work as part of a collaborative team to help us deliver exceptional client service.
Role and Responsibilities- Ensuring close liaison and developing exceptional working relationships with clients.
- Providing professional knowledge and expertise.
- Establishing and maintaining a thorough knowledge of products.
- Preparing client quotations and proposals.
- Liaising with our in-house technical staff to ensure that our clients receive the right level of technical input where it is required.
- Liaising internally cross departmentally to ensure the highest level of service is received and all jobs are carried out in accordance with client specific requirements.
- Maintaining an accurate and up to date record of all client communications.
- Using our company system to log all bookings and produce paperwork for client approval and signature.
- Conducting client visits as necessary and appropriate.
- Achievement of specific projects and targets as set and defined by senior management.
- Working with the Directors to identify and access new markets/clients.
- Participating in exhibitions and events as and when required.
- A strong, proven background in managing client portfolios in a fast paced sales/customer service/account management environment within the Audio Visual events industry (minimum 5 years).
- A good standard of education and a professional approach.
- The ability to understand client needs and aim to exceed expectations (as we believe superior client service is key).
- Strong organisational skills and planning ability.
- A keen eye for attention to detail.
- Flexibility to deal with the demands of working in a fast paced environment.
- Excellent communication skills, both verbally and written.
- A positive minded self-starter who’s able to use initiative.
- Adaptable and flexible to the demands of the event industry.
- A dynamic individual who will work over and above the job description all in the name of enabling us to deliver great events for our clients.
- A great team player.
Full Time
If you are self-motivated, flexible and have the required skills and abilities together with the desire to work with some of the most exciting technologies around in a company who are committed to career growth and development, get in touch.
Senior Account Manager employer: 4Wall
Contact Detail:
4Wall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the AV industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience managing high-end client portfolios. Share specific examples of how you've exceeded client expectations and delivered exceptional service.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can add value to their team. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for working with us!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing high-end client portfolios and any relevant achievements in the AV industry. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for us. Don’t forget to mention your flexible attitude and how you’ve exceeded client expectations in the past.
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple client accounts and maintained accurate records. We love candidates who can demonstrate their organisational prowess, especially in a fast-paced environment like ours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at 4Wall
✨Know Your Clients
Before the interview, research the company’s key clients and their needs. Understanding their portfolio will help you demonstrate how your experience aligns with their expectations and how you can enhance client relationships.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed high-end client portfolios. Highlight your achievements in exceeding client expectations and how you’ve contributed to team success in a fast-paced environment.
✨Demonstrate Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve effectively liaised with clients and internal teams to deliver exceptional service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to adapt quickly or manage multiple priorities, and be prepared to explain your thought process and outcomes.
