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- Tasks: Manage and develop client accounts while growing your own portfolio in the AV industry.
- Company: Join a dynamic team at a leading AV events company in Harlow.
- Benefits: Full-time role with opportunities for career growth and development.
- Why this job: Be part of exciting live events and deliver exceptional client service.
- Qualifications: 5+ years in account management within the fast-paced AV industry.
- Other info: Collaborative environment where your initiative and flexibility will shine.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and client focused Senior Account Manager to join our growing team. Based at our head office in Harlow, you will be responsible for managing and developing designated client accounts, whilst also actively growing your own portfolio of business.
The ideal candidate will have experience in managing high end client portfolios within the AV industry, a flexible can do attitude, outstanding organisation and communication skills, the ability to work well under pressure and the desire to work as part of a collaborative team to help us deliver exceptional client service.
Role and Responsibilities- Ensuring close liaison and developing exceptional working relationships with clients.
- Providing professional knowledge and expertise.
- Establishing and maintaining a thorough knowledge of products.
- Preparing client quotations and proposals.
- Liaising with our in-house technical staff to ensure that our clients receive the right level of technical input where it is required.
- Liaising internally cross departmentally to ensure the highest level of service is received and all jobs are carried out in accordance with client specific requirements.
- Maintaining an accurate and up to date record of all client communications.
- Using our company system to log all bookings and produce paperwork for client approval and signature.
- Conducting client visits as necessary and appropriate.
- Achievement of specific projects and targets as set and defined by senior management.
- Working with the Directors to identify and access new markets/clients.
- Participating in exhibitions and events as and when required.
- A strong, proven background in managing client portfolios in a fast paced sales/customer service/account management environment within the Audio Visual events industry (minimum 5 years).
- A good standard of education and a professional approach.
- The ability to understand client needs and aim to exceed expectations (as we believe superior client service is key).
- Strong organisational skills and planning ability.
- A keen eye for attention to detail.
- Flexibility to deal with the demands of working in a fast paced environment.
- Excellent communication skills, both verbally and written.
- A positive minded self-starter who is able to use initiative.
- Adaptable and flexible to the demands of the event industry.
- A dynamic individual who will work over and above the job description all in the name of enabling us to deliver great events for our clients.
- A great team player.
Full Time
If you are self-motivated, flexible and have the required skills and abilities together with the desire to work with some of the most exciting technologies around in a company who are committed to career growth and development, get in touch.
Senior Account Manager in London employer: 4Wall
Contact Detail:
4Wall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for a Senior Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience managing high-end client portfolios. Share specific examples of how you've exceeded client expectations in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like ours at StudySmarter, and express your interest in joining their team. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of our products and services. Being able to discuss how you can contribute to our team and enhance client relationships will definitely set you apart from other candidates.
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing client portfolios, especially in the AV industry, and showcase your organisational and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've exceeded client expectations and contributed to successful projects.
Showcase Your Team Spirit: We love a great team player! In your application, share experiences where you collaborated with others to achieve goals. This will show us that you can thrive in our dynamic environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 4Wall
✨Know Your Clients
Before the interview, research the company’s key clients and their projects. Understanding their needs and how you can contribute to their success will show that you're proactive and client-focused, which is crucial for a Senior Account Manager.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed high-end client portfolios. Highlight your achievements in the AV industry and how your skills align with the responsibilities outlined in the job description.
✨Demonstrate Communication Skills
Since excellent communication is vital for this role, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve effectively liaised with clients and internal teams to deliver exceptional service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client management and their expectations for the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
