Accounts Receivable Associate in Hertford

We are a global video and lighting service provider with multiple locations across the UK and the US. We bring an unrivalled service and technical know-how to every project we deliver, supporting exhibitions, concerts, touring, conferences, theatre, TV, film and retail.

We are seeking an Accounts Receivable Associate to join our UK finance team. This role will support the smooth and accurate management of customer accounts, invoicing and credit control, helping to maintain strong financial controls and support healthy cash flow across the business.

Primary Responsibilities

• Proactively monitor customer accounts and follow up on overdue invoices, using telephone, email, and written correspondence.
• Raise and process customer invoices accurately and promptly, including manual and proforma invoices.
• Respond to customer queries relating to invoices, payments, account balances, and billing, working with internal teams to resolve issues.
• Maintain accurate sales ledger records, customer accounts, statements, and invoicing documentation within Sage 200 and our management system.
• Carry out credit checks and assist with assessing customer creditworthiness and appropriate credit limits.
• Prepare debtor reports and maintain accurate records of collection activity, escalating overdue accounts where appropriate.
• Support month-end activities and maintain accurate financial records.
• Set up and issue secure payment links to customers where required.
• Work closely with colleagues across the business, including Accounts Payable, to resolve invoicing and payment queries.
• Support continuous improvement of accounts receivable processes and controls.

Hours and Location

Full time. A minimum of 40 hours per week, 8.30am – 5.30pm Monday to Friday, with the ability to facilitate occasional overtime when required. The role will initially be based at our current HQ in Harlow, Essex. Our UK headquarters will be relocating to Hertford later this year, at which point the role will transition to being primarily there. The successful candidate must therefore be willing and able to work from both locations during this transition period.

Qualifications and pre-requisites

• AAT Level 4 qualified or equivalent.
• Minimum 4 years’ experience working in a finance role.
• Previous experience working within an accounts receivable, credit control, or sales ledger environment.
• Strong experience using Sage, ideally Sage 200.
• Excellent Excel skills with the ability to analyse and manipulate financial data.
• Strong attention to detail and a high level of accuracy.
• Excellent organisational and time management skills, with the ability to prioritise effectively.
• Confident communicator with the ability to work professionally with colleagues and customers.
• Analytical and methodical approach to problem solving.
• Positive, proactive, and team-oriented approach to work.
• Adaptable and able to work effectively in a fast-paced environment.
• Experience within the live events sector is desirable but not essential.

This is an excellent opportunity for an experienced finance professional to join a growing international business, taking responsibility for key accounts receivable and credit control activities while working as part of a supportive UK Finance team. If you’re looking for your next challenge and bring the skills and experience required, we'd love to hear from you.