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- Tasks: Manage and develop client accounts while growing your own portfolio.
- Company: Join a dynamic team in the fast-paced Audio Visual events industry.
- Benefits: Enjoy career growth, flexible working, and the chance to work with exciting technologies.
- Why this job: Be part of a collaborative culture delivering exceptional client service in live events.
- Qualifications: 5+ years in account management within the AV industry; strong communication and organisational skills required.
- Other info: Full-time role based in Harlow; ideal for self-motivated team players.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an experienced and client focused Senior Account Manager to join our growing team.
Based at our head office in Harlow, you will be responsible for managing and developing designatedclient accounts, whilst also actively growing your own portfolio of business.
The ideal candidate will have experience in managing high end client portfolios within the AV industry, a flexible can do attitude, outstanding organisation and communication skills, the ability to work well under pressure and the desire to work as part of a collaborative team to help us deliver exceptional client service.Role and ResponsibilitiesEnsuring close liaison and developing exceptional working relationships with clients.Providing professional knowledge and expertise.Establishing and maintaining a thorough knowledge of products.Preparing client quotations and proposals.Liaising with our in-house technical staff to ensure that our clients receive the right level of technical input where it is required.Liaising internally cross departmentally to ensure the highest level of service is received and all jobs are carried out in accordance with client specific requirements.Maintaining an accurate and up to date record of all client communications.Using our company system to log all bookings and produce paperwork for client approval and signature.Conducting client visits as necessary and appropriate.Achievement of specific projects and targets as set and defined by senior management.Working with the Directors to identify and access new markets/ clients.Participating in exhibitions and events as and when required.Qualifications and Pre-RequisitesA strong, proven background in managing a client portfolios in a fast paced sales/customer service/account management environment within the Audio Visual events industry (minimum 5 years).A good standard of education and a professional approach.The ability to understand client needs and aim to exceed expectations (as we believe superior client service is key).Strong organisational skills and planning ability.A keen eye for attention to detail.Flexibility to deal with the demands of working in a fast paced environment.Excellent communication skills, both verbally and written.A positive minded self-starter who\’s able to use initiative.Adaptable and flexible to the demands of the event industry. Being part of the \’live events industry\’ means there are no second chances!A dynamic individual who will work over and above the job description all in the name of enabling us to deliver great events for our clients.A great team player.Working HoursFull Time___If you are self-motivated, flexible and have the required skills and abilities together the desire to work with some of the most exciting technologies around in a company who are committed to career growth and development, get in touch.
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Senior Account Manager employer: 4Wall Entertainment
Contact Detail:
4Wall Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network within the Audio Visual industry by attending relevant events and exhibitions. This will not only help you meet potential clients but also give you insights into the latest trends and technologies, which can be beneficial during interviews.
✨Tip Number 2
Familiarise yourself with our company’s products and services before applying. Understanding what we offer will allow you to speak confidently about how you can contribute to our team and enhance client relationships.
✨Tip Number 3
Demonstrate your organisational skills by preparing a portfolio of past client accounts you've managed. Highlight specific achievements and how you exceeded client expectations, as this aligns with our focus on exceptional client service.
✨Tip Number 4
Showcase your communication skills by engaging with us on social media or through professional platforms. Comment on our posts or share relevant content to demonstrate your interest in the industry and our company.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing high-end client portfolios, particularly within the AV industry. Use specific examples that demonstrate your organisational and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of client needs and your ability to exceed expectations. Mention your flexibility and adaptability in fast-paced environments, as these are key traits for the role.
Showcase Relevant Experience: In your application, emphasise your proven background in account management and any specific achievements in the audio-visual events industry. This will help you stand out as a candidate who can deliver exceptional client service.
Highlight Team Collaboration: Demonstrate your ability to work as part of a collaborative team. Include examples of how you've successfully liaised with different departments or worked on projects that required teamwork to achieve client satisfaction.
How to prepare for a job interview at 4Wall Entertainment
✨Showcase Your Client Management Experience
Be prepared to discuss your previous experience managing high-end client portfolios, especially within the AV industry. Highlight specific examples where you exceeded client expectations and built strong relationships.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've effectively communicated with clients and internal teams in past roles.
✨Prepare for Technical Discussions
Familiarise yourself with the technical aspects of the products you'll be working with. Be ready to discuss how you would liaise with technical staff to ensure clients receive the right level of support.
✨Exhibit Your Organisational Skills
Prepare to discuss how you manage multiple accounts and projects simultaneously. Share strategies you use to stay organised and ensure that all client communications are accurately recorded and followed up on.
