At a Glance
- Tasks: Manage customer accounts and support game launches while collaborating with a dynamic team.
- Company: Join a fun, innovative games studio making waves in the industry.
- Benefits: Fully remote work, flexible hours, and opportunities for rapid learning and growth.
- Other info: Work with key decision-makers and attend industry events to expand your network.
- Why this job: Be part of an exciting team and help shape the future of gaming.
- Qualifications: 1-2 years in customer communication roles and strong presentation skills.
The predicted salary is between 30000 - 40000 € per year.
4ThePlayer is a successful boutique games studio with a global footprint, creating standout slot games that perform across multiple markets and partners. We are looking for a junior Account Manager to join 4ThePlayer. This is a brilliant opportunity to join a fun, highly experienced team in a fast-moving company with a clear plan and plenty of momentum and positivity.
In this role, you will work closely with our Co-Founder, Commercial & Marketing Director, and our existing Account Manager and marketing team, as well as the wider team, to help manage and grow our customer relationships.
Responsibilities:
- Support the day-to-day management of customer accounts, alongside the existing Commercial team and platform partners.
- Work closely with the Co-Founder and Commercial & Marketing Director to help deliver our commercial plan across customer accounts.
- Present and sell in new and existing game releases to customers (in-person and via video calls).
- Ensure customers launch new games on time, and help identify and close gaps where games are missing from their portfolio.
- Work with customers to secure strong placement and inclusion in relevant marketing activity.
- Identify new revenue opportunities with existing customers and partners.
- Coordinate multiple customer requests across different communication channels and keep things moving internally.
- Attend key industry trade shows and events, meeting customers and partners in person to strengthen relationships and drive new opportunities.
- Be a positive 4ThePlayer ambassador on LinkedIn: sharing stories, supporting launches, and engaging with the industry.
Must have:
- 1–2 years’ experience in a role involving regular customer communication (Account Management, Customer Success, Client Services, Sales Support, etc.).
- Excellent spoken and written English.
- Comfortable managing multiple customer requests across multiple channels (email, Slack/Teams, calls, etc.).
- Experience working with partners and interacting with multiple sales/commercial teams (internal or external).
- Ability to work independently, stay organised, and keep a positive mental attitude.
- Strong presentation skills, including the ability (or willingness to learn) to demo a slot game at a deep level.
Nice to have:
- Genuine interest in betting and gaming (especially online casino).
- Comfort with data: spotting trends, supporting reporting, and using insights to guide account activity.
- Italian or Spanish language skills.
Location & working hours:
- Fully remote. You will need to be happy working UK time zone hours, with occasional travel requirements to Malta and Gibraltar for meetings and events.
We offer:
- Full-time contract
- Fully remote working
- Flexible working
- The chance to learn fast and work closely with key decision makers across the business
- A supportive team culture with plenty of room to grow
Equal opportunities:
We are an equal opportunity employer and welcome applicants from any background. We are committed to building an inclusive workplace and company.
Junior Account Manager - 4ThePlayer (Remote) in Leeds employer: 4ThePlayer.com
4ThePlayer is an exceptional employer that fosters a vibrant and inclusive work culture, offering fully remote positions with flexible working hours. As a Junior Account Manager, you will have the unique opportunity to collaborate closely with experienced leaders in the gaming industry, ensuring rapid personal and professional growth while contributing to exciting projects. With a strong emphasis on employee development and a supportive team environment, 4ThePlayer stands out as a rewarding place to build your career in the dynamic world of online gaming.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Manager - 4ThePlayer (Remote) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the gaming industry on LinkedIn, especially those connected to 4ThePlayer. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for video calls! Since you'll be presenting and selling new game releases, practice your pitch. Make sure you can demo a slot game confidently and engage your audience.
✨Tip Number 3
Stay organised! With multiple customer requests coming in, use tools like Trello or Asana to keep track of everything. This will help you manage your time effectively and show off your organisational skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the 4ThePlayer team. Don’t miss out!
We think you need these skills to ace Junior Account Manager - 4ThePlayer (Remote) in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Junior Account Manager role. Highlight your relevant experience in customer communication and account management, and show us how you can contribute to our fun and dynamic team at 4ThePlayer.
Show Your Passion:Let your enthusiasm for the gaming industry shine through in your application. We love candidates who are genuinely interested in betting and gaming, so don’t hesitate to share any personal experiences or insights that demonstrate your passion!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at 4ThePlayer!
How to prepare for a job interview at 4ThePlayer.com
✨Know Your Stuff
Before the interview, make sure you understand 4ThePlayer's games and their unique selling points. Familiarise yourself with their recent releases and think about how you can contribute to their commercial plan. This will show your genuine interest in the company and the role.
✨Show Off Your Communication Skills
As a Junior Account Manager, you'll be managing customer relationships, so practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients in the past, whether through email, calls, or presentations. This will demonstrate your ability to handle multiple customer requests effectively.
✨Be Ready to Present
Since you'll need to present and sell new game releases, practice your presentation skills. You might even want to prepare a mock demo of a slot game. This will not only showcase your presentation abilities but also your willingness to learn and adapt to the gaming industry.
✨Emphasise Your Positive Attitude
4ThePlayer values a positive mental attitude, so be sure to convey your enthusiasm for the role and the company during the interview. Share experiences where your positivity helped overcome challenges, and express your eagerness to be a supportive team member.