At a Glance
- Tasks: Manage customer accounts and support game launches while collaborating with a dynamic team.
- Company: Join 4ThePlayer, a fun and innovative boutique games studio.
- Benefits: Enjoy remote work, flexible hours, and opportunities for rapid learning and growth.
- Other info: Fully remote position with occasional travel to Malta and Gibraltar.
- Why this job: Be part of an exciting industry and help shape the future of gaming.
- Qualifications: 1-2 years in customer communication roles and strong presentation skills.
The predicted salary is between 30000 - 40000 € per year.
4ThePlayer is a successful boutique games studio with a global footprint, creating standout slot games that perform across multiple markets and partners. We are looking for a junior Account Manager to join 4ThePlayer. This is a brilliant opportunity to join a fun, highly experienced team in a fast-moving company with a clear plan and plenty of momentum and positivity.
In this role, you will work closely with our Co-Founder, Commercial & Marketing Director, and our existing Account Manager and marketing team, as well as the wider team, to help manage and grow our customer relationships.
Responsibilities:
- Support the day-to-day management of customer accounts, alongside the existing Commercial team and platform partners.
- Work closely with the Co-Founder and Commercial & Marketing Director to help deliver our commercial plan across customer accounts.
- Present and sell in new and existing game releases to customers (in-person and via video calls).
- Ensure customers launch new games on time, and help identify and close gaps where games are missing from their portfolio.
- Work with customers to secure strong placement and inclusion in relevant marketing activity.
- Identify new revenue opportunities with existing customers and partners.
- Coordinate multiple customer requests across different communication channels and keep things moving internally.
- Attend key industry trade shows and events, meeting customers and partners in person to strengthen relationships and drive new opportunities.
- Be a positive 4ThePlayer ambassador on LinkedIn: sharing stories, supporting launches, and engaging with the industry.
Must have:
- 1–2 years' experience in a role involving regular customer communication (Account Management, Customer Success, Client Services, Sales Support, etc.).
- Excellent spoken and written English.
- Comfortable managing multiple customer requests across multiple channels (email, Slack/Teams, calls, etc.).
- Experience working with partners and interacting with multiple sales/commercial teams (internal or external).
- Ability to work independently, stay organised, and keep a positive mental attitude.
- Strong presentation skills, including the ability (or willingness to learn) to demo a slot game at a deep level.
Nice to have:
- Genuine interest in betting and gaming (especially online casino).
- Comfort with data: spotting trends, supporting reporting, and using insights to guide account activity.
Location & working hours:
- Fully remote. You will need to be happy working UK time zone hours, with occasional travel requirements to Malta and Gibraltar for meetings and events.
We offer:
- Full-time contract
- Fully remote working
- Flexible working
- The chance to learn fast and work closely with key decision makers across the business
- A supportive team culture with plenty of room to grow
Equal opportunities:
We are an equal opportunity employer and welcome applicants from any background. We are committed to building an inclusive workplace and company.
Junior Account Manager - 4ThePlayer (Remote) employer: 4ThePlayer.com
4ThePlayer is an exceptional employer, offering a vibrant and supportive remote work environment that fosters personal and professional growth. With flexible working hours and the opportunity to collaborate closely with industry leaders, employees can thrive in a culture that values innovation and inclusivity. Join us to be part of a dynamic team that is passionate about creating standout gaming experiences while enjoying the benefits of a fully remote role.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Manager - 4ThePlayer (Remote)
✨Tip Number 1
Network like a pro! Reach out to people in the gaming industry on LinkedIn, especially those connected to 4ThePlayer. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for video calls! Since you'll be presenting and selling game releases, practice your pitch. Make sure you can demo a slot game confidently and engage your audience.
✨Tip Number 3
Stay organised! Juggling multiple customer requests is key in this role. Use tools like Trello or Asana to keep track of tasks and ensure nothing slips through the cracks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Junior Account Manager - 4ThePlayer (Remote)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Junior Account Manager role. Highlight your relevant experience in customer communication and any specific skills that match what we're looking for at 4ThePlayer.
Show Your Passion:Let your enthusiasm for the gaming industry shine through! Mention any personal interests or experiences related to betting and gaming, as this will help us see your genuine interest in the role.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can ensure your application is seen by the right people and you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at 4ThePlayer.com
✨Know Your Stuff
Before the interview, make sure you understand 4ThePlayer's games and their market position. Familiarise yourself with their latest releases and think about how you can contribute to their commercial plan. This will show your genuine interest and help you stand out.
✨Showcase Your Communication Skills
As a Junior Account Manager, you'll be managing customer relationships. Prepare examples of how you've successfully communicated with clients in the past. Be ready to demonstrate your ability to handle multiple requests and keep things organised, as this is crucial for the role.
✨Be Ready to Present
Since you'll need to present and sell new game releases, practice your presentation skills. You might even want to prepare a mock demo of a slot game. This will not only showcase your presentation abilities but also your willingness to learn and adapt.
✨Embrace the Company Culture
4ThePlayer values positivity and teamwork. During the interview, express your enthusiasm for working in a fun and fast-paced environment. Share experiences that highlight your ability to work independently while still being a supportive team player.
