At a Glance
- Tasks: Manage customer accounts and support game launches while collaborating with a dynamic team.
- Company: Join a fun, innovative games studio with a global presence.
- Benefits: Fully remote work, flexible hours, and opportunities for rapid learning and growth.
- Other info: Inclusive workplace with a supportive team culture and opportunities for travel.
- Why this job: Be part of an exciting industry and make a real impact on customer relationships.
- Qualifications: 1-2 years in customer communication roles and strong presentation skills.
The predicted salary is between 30000 - 40000 € per year.
4ThePlayer is a successful boutique games studio with a global footprint, creating standout slot games that perform across multiple markets and partners. We are looking for a junior Account Manager to join 4ThePlayer. This is a brilliant opportunity to join a fun, highly experienced team in a fast-moving company with a clear plan and plenty of momentum and positivity.
In this role, you will work closely with our Co-Founder, Commercial & Marketing Director, and our existing Account Manager and marketing team, as well as the wider team, to help manage and grow our customer relationships.
Responsibilities:
- Support the day-to-day management of customer accounts, alongside the existing Commercial team and platform partners.
- Work closely with the Co-Founder and Commercial & Marketing Director to help deliver our commercial plan across customer accounts.
- Present and sell in new and existing game releases to customers (in-person and via video calls).
- Ensure customers launch new games on time, and help identify and close gaps where games are missing from their portfolio.
- Work with customers to secure strong placement and inclusion in relevant marketing activity.
- Identify new revenue opportunities with existing customers and partners.
- Coordinate multiple customer requests across different communication channels and keep things moving internally.
- Attend key industry trade shows and events, meeting customers and partners in person to strengthen relationships and drive new opportunities.
- Be a positive 4ThePlayer ambassador on LinkedIn: sharing stories, supporting launches, and engaging with the industry.
Must have:
- 1–2 years’ experience in a role involving regular customer communication (Account Management, Customer Success, Client Services, Sales Support, etc.).
- Excellent spoken and written English.
- Comfortable managing multiple customer requests across multiple channels (email, Slack/Teams, calls, etc.).
- Experience working with partners and interacting with multiple sales/commercial teams (internal or external).
- Ability to work independently, stay organised, and keep a positive mental attitude.
- Strong presentation skills, including the ability (or willingness to learn) to demo a slot game at a deep level.
Nice to have:
- Genuine interest in betting and gaming (especially online casino).
- Comfort with data: spotting trends, supporting reporting, and using insights to guide account activity.
- Italian or Spanish language skills.
Location & working hours:
- Fully remote. You will need to be happy working UK time zone hours, with occasional travel requirements to Malta and Gibraltar for meetings and events.
We offer:
- Full-time contract
- Fully remote working
- Flexible working
- The chance to learn fast and work closely with key decision makers across the business
- A supportive team culture with plenty of room to grow
Equal opportunities:
We are an equal opportunity employer and welcome applicants from any background. We are committed to building an inclusive workplace and company.
Junior Account Manager - 4ThePlayer (Remote) in Bury employer: 4ThePlayer.com
4ThePlayer is an exceptional employer, offering a vibrant and supportive work culture that fosters growth and collaboration. As a fully remote boutique games studio, we provide flexible working hours and the opportunity to learn directly from industry leaders, ensuring that our employees can thrive in their roles while enjoying a healthy work-life balance. Join us to be part of a dynamic team that values creativity and innovation in the exciting world of gaming.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Manager - 4ThePlayer (Remote) in Bury
✨Tip Number 1
Network like a pro! Reach out to people in the gaming industry on LinkedIn, especially those connected to 4ThePlayer. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Show off your passion for gaming! When you get the chance to chat with someone from the company, share your thoughts on their games and what excites you about the industry. It’ll make you stand out as a genuine candidate.
✨Tip Number 3
Prepare for video calls! Since this role involves presenting and selling games, practice your pitch. Make sure you can demo a slot game confidently and engage your audience – it’s all about that first impression!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you’re serious about the opportunity at 4ThePlayer.
We think you need these skills to ace Junior Account Manager - 4ThePlayer (Remote) in Bury
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the gaming industry! Mention any relevant experiences or interests that connect you to the role of Junior Account Manager. A genuine passion can really make your application stand out.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in customer communication and account management, and don’t forget to showcase your presentation skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity at 4ThePlayer and how your skills align with our needs. Keep it concise but impactful – we love a good story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we admire!
How to prepare for a job interview at 4ThePlayer.com
✨Know Your Stuff
Before the interview, make sure you understand 4ThePlayer's games and their unique selling points. Familiarise yourself with their recent releases and any industry trends. This will help you speak confidently about how you can contribute to managing customer accounts.
✨Showcase Your Communication Skills
As a Junior Account Manager, you'll be communicating with various stakeholders. Prepare examples of how you've successfully managed customer relationships in the past. Be ready to demonstrate your spoken and written English skills during the interview.
✨Be Ready to Present
Since you'll need to present and sell new game releases, practice your presentation skills. You might even want to prepare a mock demo of a slot game. This will show your willingness to learn and your ability to engage customers effectively.
✨Emphasise Your Organisational Skills
Highlight your ability to manage multiple customer requests across different channels. Share specific strategies or tools you use to stay organised. This will reassure the interviewers that you can handle the fast-paced environment at 4ThePlayer.
