At a Glance
- Tasks: Manage customer accounts and support game launches while collaborating with a dynamic team.
- Company: Join a fun, innovative games studio making waves in the industry.
- Benefits: Fully remote work, flexible hours, and opportunities for rapid learning and growth.
- Other info: Work with key decision-makers and attend industry events to build connections.
- Why this job: Be part of an exciting team and help shape the future of gaming.
- Qualifications: 1-2 years in customer communication roles and strong presentation skills.
The predicted salary is between 30000 - 40000 € per year.
4ThePlayer is a successful boutique games studio with a global footprint, creating standout slot games that perform across multiple markets and partners. We are looking for a junior Account Manager to join 4ThePlayer. This is a brilliant opportunity to join a fun, highly experienced team in a fast-moving company with a clear plan and plenty of momentum and positivity.
In this role, you will work closely with our Co-Founder, Commercial & Marketing Director, and our existing Account Manager and marketing team, as well as the wider team, to help manage and grow our customer relationships.
Responsibilities:
- Support the day-to-day management of customer accounts, alongside the existing Commercial team and platform partners.
- Work closely with the Co-Founder and Commercial & Marketing Director to help deliver our commercial plan across customer accounts.
- Present and sell in new and existing game releases to customers (in-person and via video calls).
- Ensure customers launch new games on time, and help identify and close gaps where games are missing from their portfolio.
- Work with customers to secure strong placement and inclusion in relevant marketing activity.
- Identify new revenue opportunities with existing customers and partners.
- Coordinate multiple customer requests across different communication channels and keep things moving internally.
- Attend key industry trade shows and events, meeting customers and partners in person to strengthen relationships and drive new opportunities.
- Be a positive 4ThePlayer ambassador on LinkedIn: sharing stories, supporting launches, and engaging with the industry.
Must have:
- 1–2 years’ experience in a role involving regular customer communication (Account Management, Customer Success, Client Services, Sales Support, etc.).
- Excellent spoken and written English.
- Comfortable managing multiple customer requests across multiple channels (email, Slack/Teams, calls, etc.).
- Experience working with partners and interacting with multiple sales/commercial teams (internal or external).
- Ability to work independently, stay organised, and keep a positive mental attitude.
- Strong presentation skills, including the ability (or willingness to learn) to demo a slot game at a deep level.
Nice to have:
- Genuine interest in betting and gaming (especially online casino).
- Comfort with data: spotting trends, supporting reporting, and using insights to guide account activity.
- Italian or Spanish language skills.
Location & working hours:
- Fully remote. You will need to be happy working UK time zone hours, with occasional travel requirements to Malta and Gibraltar for meetings and events.
We offer:
- Full-time contract
- Fully remote working
- Flexible working
- The chance to learn fast and work closely with key decision makers across the business
- A supportive team culture with plenty of room to grow
Equal opportunities:
We are an equal opportunity employer and welcome applicants from any background. We are committed to building an inclusive workplace and company.
Junior Account Manager - 4ThePlayer (Remote) in Altrincham employer: 4ThePlayer.com
4ThePlayer is an exceptional employer, offering a vibrant and supportive work culture that fosters growth and collaboration. As a fully remote boutique games studio, we provide flexible working hours and the opportunity to learn directly from industry leaders, ensuring that our employees thrive in their roles while enjoying a healthy work-life balance. Join us to be part of a dynamic team that values creativity and innovation in the exciting world of gaming.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Account Manager - 4ThePlayer (Remote) in Altrincham
✨Tip Number 1
Network like a pro! Reach out to people in the gaming industry on LinkedIn, especially those connected to 4ThePlayer. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for video calls by practising your pitch. Make sure you can confidently present yourself and your ideas, just like you would when demoing a new game. Show them your enthusiasm!
✨Tip Number 3
Stay organised! Keep track of your applications and follow up if you haven’t heard back after a week or two. It shows you're keen and helps keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at 4ThePlayer.
We think you need these skills to ace Junior Account Manager - 4ThePlayer (Remote) in Altrincham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Junior Account Manager role. Highlight your relevant experience in customer communication and account management, and show us how you can contribute to our fun and dynamic team at 4ThePlayer.
Show Your Passion:Let your enthusiasm for the gaming industry shine through in your application. Mention any personal interests in betting and gaming, as well as any relevant experiences that demonstrate your genuine interest in the field.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically so we can easily see how you fit the role and what you bring to the table.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us without any hiccups, and you’ll be one step closer to joining our amazing team at 4ThePlayer!
How to prepare for a job interview at 4ThePlayer.com
✨Know Your Stuff
Before the interview, make sure you understand 4ThePlayer's games and their unique selling points. Familiarise yourself with their recent releases and think about how you can contribute to their commercial plan. This will show your genuine interest in the company and the role.
✨Show Off Your Communication Skills
As a Junior Account Manager, you'll be managing customer relationships, so practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients in the past, whether through email, calls, or presentations. This will demonstrate your ability to handle multiple customer requests effectively.
✨Be Ready to Present
Since you'll need to present and sell new game releases, practice your presentation skills. You might even want to prepare a mock demo of a slot game. This will not only help you feel more confident but also showcase your willingness to learn and adapt.
✨Embrace the Company Culture
4ThePlayer values positivity and teamwork, so during the interview, let your enthusiasm shine through. Share stories that highlight your ability to work well in a team and your passion for the gaming industry. This will help you connect with the interviewers and show that you're a great fit for their culture.
